Absolutely terrible service. I would recommend that no one ever use this company. Unfortunately, a list of all the things they did wrong exceeds the allowed character limit. So, I need to only list the very worst.I contacted Tree Pros because I had a dead tree in the back yard and their website claimed that they planted trees. I had a salesman come out to give me a quote on planting a new tree, pruning a Palo Verde tree. In addition, I wanted a separate quote for removing a queen palm (to be done in the future).The salesman told me that they could not prune the Palo Verde tree because of its location. I was surprised by that, but didn't worry too much about it. However, as part of planting the new tree (a small 15 gallon plant), I fell for some high pressure sales to get my other trees fertilized and the irrigation system adjusted at a pretty significant cost. Since the salesman told me that I needed the irrigation system adjusted before planting the tree, I decided to go ahead with it.So after having to be home to meet with the salesman, then there was another day for someone to come out to fertilize the existing trees, and then another day I had to be home to have their irrigation guy look at the drippers in the back (just having him give a quote incurred a cost).Then came the day I was looking forward to - I was going to get the new tree planted. Instead, two work men showed up and didn't know anything about the tree - the entire reason I was having anything to do with this company. I called the office and the first person I spoke with sounded like perhaps they might try to resolve the situation. However, they just had the first salesman call me back and tell me they don't actually plant trees (although this is listed on their website). It turns out I was supposed to somehow know that they didn't plant trees as part of their business - I was supposed to buy a tree and have it delivered to my house, and then cut a deal under the table with the workmen to have them plant it. I'm not sure if the main company knows that their salespeople are trying to have work done by their workers behind their back or not.Then to make things much worse, the two workmen had no clue what they were doing with irrigation. When they first arrived, I told them what needed to be done. Unfortunately, there was also a language barrier, so I guess they just pretended to understand me. In my back yard the pulled up the cables for low-voltage lighting, pulled up some of the larger poly pipe and left it above the surface and left whatever spaghetti lines they put in just hanging around. There was no effort to level the landscape rocks (leaving larger rocks from below the surface on the top. As they were leaving, one who spoke some english told me that they had cut the water in the back so the trees would no longer be flooded. There was never any flooding, their irrigation salesman told me that higher flow valves had been needed. So I had to spend hours over the last two weekends trying to make at least cosmetic updates and bury the system again, knowing that I'm going to have to dig it up and replace the valves to get more water to the plants.I later found that in my front yard, they removed the drippers from plants (such as bush morning glory) and put them on cactus plants. Since I had explicitly pointed out where drippers should go and told them not to put them on cactus, I'm assuming this was the language barrier again (although they should provide at least minimal training so their work men know not to put drippers on desert plants.So, after spending over $1000.00 and taking time to be home on multiple days, I don't have the tree I wanted, and now don't have a working irrigation systemI've waited a couple of weeks after complaining to them before leaving this review to see if they would try to make it right, but no such luck.In summary - they can't prune trees, don't plant trees, and will destroy dripper systems.