Best Additions Construction Services in Phoenix AZ
Tree Service
Very poor customer service. Paid $250 for services a few weeks ago and although they were an hour and a half late, I was pleased with the work and decided to rehire for front yard. Set a time for noon, didn’t want them to have a card on file so took time off work so I could be here to pay.
Nobody showed up.
Called and reset an appointment for the next day. They came an hour and a half early. LUCKILY I was on lunch break and randomly stopped at home and saw them pulling up at the same time. No call, no notification, nothing. I called Sergio and asked if there was a service that could be thrown in for the inconvience of today and yesterday or maybe a small discount. He started arguing with me over how the appointment was for 1:30 and they showed up so no. ( Although the time I got home was 12 PM and they did not show up yesterday or even have the decency to inform me they wouldn’t show up. )
I was planning to hire them at least once a month but due to such poor customer service and treatment I will take my business elsewhere. As you all know landscaping is not cheap so I will be doing business with someone who actually appreciates their customers.
Save yourself trouble and go somewhere else.
Nobody showed up.
Called and reset an appointment for the next day. They came an hour and a half early. LUCKILY I was on lunch break and randomly stopped at home and saw them pulling up at the same time. No call, no notification, nothing. I called Sergio and asked if there was a service that could be thrown in for the inconvience of today and yesterday or maybe a small discount. He started arguing with me over how the appointment was for 1:30 and they showed up so no. ( Although the time I got home was 12 PM and they did not show up yesterday or even have the decency to inform me they wouldn’t show up. )
I was planning to hire them at least once a month but due to such poor customer service and treatment I will take my business elsewhere. As you all know landscaping is not cheap so I will be doing business with someone who actually appreciates their customers.
Save yourself trouble and go somewhere else.
Phoenix, AZ