Best Tile Refinishing in Phoenix AZ

Started out with great customer service by Justin Hall; he bent over backwards to try to help us stay within our budget. Unfortunately the project manager, John F. ruined the deal by trying to suck more money out of us by trying to convince us to let them do more than we originally wanted. We were very specific on our budget, and knew exact materials that we wanted. We never received itemized quotes for the extra sections of the project after numerous requests. Finally, John sent us an email seemingly irritated with US, and said the new price for all work would be over $30K ($10K over what we told him our budget was), with a take it or leave it attitude. Needless to say, we left it. I hope for Justin's sake he does not get paired up with John F. again on future jobs. What an unfortunate loss of a customer.