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Amazing services, very attentive to detail and always willing to go above and beyond. I will definitely go to them over and over again for everything on my remodeling list

Our experience with Kitchen Tune Up was ok, but would not recommend to anyone. Justin was our initial contact and he was amazing! Our issues with our kitchen countertop installs were: 1 - the waterfall edges were not matched up according to the directions I gave ( wanted the left side matched, they matched up the right side - and it's obvious). Pointed this out in email and text - no one acknowledged the problem, proposed a solution, etc. I should have probably pushed the issue and made them re-do the entire island...but I wasn't up to it at the time. 2 - the corbels for our extended island were not installed with the countertop install. I had to point out they didn't get installed and only then did Garth come to see the work. The fix? Extend the wall underneath the counter a few inches and put corbels in. So it works - but messes up the dimensions under our island where we may put cabinetry and beverage fridge at some point. Worst part of this issue is no one even acknowledged yup, we missed it. We are so sorry. They did offer a fix but no acknowledgement of the mistake. 3 - No one from kitchen tune up stays on site to oversee the work of the subs, to make sure all is going according to plans, etc. Other Kitchen Tune Up franchises have representatives stay on site during the work. Seems like the contractor should have been around, checked on the finished work, etc. 4 - you as the client better know exactly what you want. For example, there is no discussion about how far over you want the countertops to hang. They just assume 1 1/2 is whatever wants and that's what is installed. I didn't realize how off that looks - for me it's just too much. Especially on the island as the waterfall edge hangs over the cabinets almost 2. For what I paid, not what I wanted. But this is not my expertise or area of knowledge and I guess I had hoped for some assistance in the process. So unless you ask all.the.questions. they won't be assisting you in options available. I think I could have saved money by just hiring my own subs and supervising the work myself.

Garth and staff were excellent. They went above and beyond to make our kitchen gorgeous! They were able to repair our dog chewed corners, replace a water damaged pony wall and had an amazing granite guy to do our counter tops. If anything wasn’t to our satisfaction Garth immediately addressed the issue and fixed it.