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Best Sink Troubles in Phoenix AZ

Jeremy the Handyman Carpenter
Doper on the job. Break things as he work with his helper. Not good. FIRED
firstleafconstruction.com
Phoenix, AZ
Response Crew Handyman Carpenter
Overpriced and under-skilled... Beware the two-man scam! I hired Response Crew to help me quickly repair a number of action items from my home inspection. I had a list of 14 basic items (from checking to see if some bulbs were burned out and cleaning sink aerators to replacing ceiling fans and putting up a tiny tile back-splash in the kitchen). Even though I have the skills and experience to do this work, I didn't have the time (with my job and all the moving, etc.). When I spoke to Jennifer at Response Crew, she looked at my item list (14 items) and said it would take them 5-6 hours to complete the work (at just under $100 per hour). I agreed to have them do the work.

I added on a tiny, 15sq ft back-splash in the kitchen and two ceiling fans... so I expected to pay more than $600. ...but the next day, Jennifer called me and told me that they had a second technician free up who could help get the work done in far less time (for $140/hr). She claimed it would save me money.

Stupidly, I agreed.

Finally, after $1400 and FOUR visits to my house (3 just to fix the same leaky hose bibb) and TONS of arguing with the owner (Adam) - who seems to think that I'm paying for his men to spend TIME in my house rather than FIX it - I am STILL fixing things from the list I sent them on Day 1 (the list they assured me THREE TIMES was complete).

I would NEVER use these folks again!

I will end off with two positive notes - 1) Jennifer is a great customer servant. I appreciate her patience and dedication to trying to make things right. Thanks to her, I have them an entire extra star in what would have otherwise been a 1-star review. 2) George did a tremendous job on my back splash. He does great tile work.

Despite those two positives, I would highly recommending calling someone else. These guys aren't as skilled as they claim and the two-man team thing is a total scam. Avoid.
www.responsecrew.com
8502 East Vía de Ventura Unit 140, Scottsdale, AZ 85258
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