Best Roof Building in Phoenix AZ
Carpenter
Doper on the job. Break things as he work with his helper. Not good. FIRED
firstleafconstruction.com
Phoenix, AZ
Carpenter
I am giving Response Crew 3 out of 5 because I feel that I didn't get what I paid for the first time they came to the house. Two workers came. Gregg was great but the other one was on the phone A LOT and/or missing whenever I went to check on him. To top it off, he installed a keyless door knob wrong AND cock-eyed. Not to mention it took him forever, just on this one task. I got charged 5 hours for two workers but paid way too much for the service I got, which was mostly by one person, Gregg. I don't think it would have taken 5 hours to do the job, had both of them been competent, reliable and efficient.
This company had great reviews, which was why I picked it to begin with and I didn't want to be closed-minded about it based on one bad worker, plus I wanted them to come back and fix the keyless doorknob (which by the way, I had to wait for them to fix. Something I found disappointing that they didn't address in a more urgent matter since it was their worker's incompetence AND it being my front door) When I called to complain, I made sure to explain that it wasn't the entire job but the job done by this one specific person.
As mentioned, I wanted my front door fixed and I had more things that needed to be done so I scheduled for a second visit. I requested for Gregg again and with him, another worker, Angel came to do the rest of the things I needed. Everything turned out great. They were both efficient, timely, knew what they were doing. I even waited to do this review till after I tested everything they did to make sure everything worked out okay, especially the hangar they installed in the garage because I had to put boxes on them and wanted to make sure it could hold the weight. If you are unsure whether you should use their service or not, I would say, just request for Gregg and Angel. Those were the guys that came on the second job schedule and they did a great job for me. I give both of them 5 stars. The 3 stars are for the charges I got for two people for 5 hours when it really was mostly Gregg who did the work and for not addressing the keyless front door entry mistake made by the other worker.
www.responsecrew.com
This company had great reviews, which was why I picked it to begin with and I didn't want to be closed-minded about it based on one bad worker, plus I wanted them to come back and fix the keyless doorknob (which by the way, I had to wait for them to fix. Something I found disappointing that they didn't address in a more urgent matter since it was their worker's incompetence AND it being my front door) When I called to complain, I made sure to explain that it wasn't the entire job but the job done by this one specific person.
As mentioned, I wanted my front door fixed and I had more things that needed to be done so I scheduled for a second visit. I requested for Gregg again and with him, another worker, Angel came to do the rest of the things I needed. Everything turned out great. They were both efficient, timely, knew what they were doing. I even waited to do this review till after I tested everything they did to make sure everything worked out okay, especially the hangar they installed in the garage because I had to put boxes on them and wanted to make sure it could hold the weight. If you are unsure whether you should use their service or not, I would say, just request for Gregg and Angel. Those were the guys that came on the second job schedule and they did a great job for me. I give both of them 5 stars. The 3 stars are for the charges I got for two people for 5 hours when it really was mostly Gregg who did the work and for not addressing the keyless front door entry mistake made by the other worker.
8502 East Vía de Ventura Unit 140, Scottsdale, AZ 85258