Best Kitchen Counters in Phoenix AZ

Very disappointed with Jeff. Very poor representation of the company.Wife and I have been excited about redoing our kitchen for awhile. We reached out to this company and saw what great work they did. Unfortunately I really didn’t know what to think about Jeff and his first impression. We originally had an appointment for 9am on a Wednesday morning but had to reschedule and move back to later that afternoon. I was okay with that since appointments do tend to go over at times. Our appointment lasted 30 minutes. That drew the first red flag. Jeff showed up with shorts, a t-shirt and a baseball cap. I thought it was casual Friday, but realized it was only Wednesday. Jeff wasn’t in tune with anything I was saying. He wrote a makeshift proposal and completely forgot about our kitchen island within that 30 minute timeframe. It looked like he was in a rush. The proposal didn’t get finished and promised to have it emailed by end of day, which that didn’t happen. He claimed he was new, had 6 months with the company, was someone’s assistant and didn’t want to loose his job if he forgot something. Measured only the kitchen sink. I thought he knew his stuff and was good at eyeballing things. Our kitchen is small mind you, but I strong believe in first impressions regardless how small or big anything is. Wife and I may have to wait a little longer to get our kitchen done. I totally understand nothings free, not even water, but the number he gave us didnt including the countertops and the island. I know I’ll be going over budget. I may have to do this myself.

So unfortunate you would reply the same way to me as you did to Kristina Ferreira. Unfortunate people won’t take ownership of their issues. I’ll give you another review. I did call the 800 number. Jeff or whoever this individual working for whatever franchise of kitchen tuneup he works for is reached out and apologized. Promised to have the proposal by 2pm. DIDNT deliver. Texted him back requesting that he does not contact me again. Then people complain about jobs going to other people and or countries. If Jeff doesn’t work for you then I’ll find a way to post his picture captured from my doorbell camera on this review to help other potential clients to avoid this impostor.

Garth and staff were excellent. They went above and beyond to make our kitchen gorgeous! They were able to repair our dog chewed corners, replace a water damaged pony wall and had an amazing granite guy to do our counter tops. If anything wasn’t to our satisfaction Garth immediately addressed the issue and fixed it.