Best Vacation Rental Properties in Phoenix AZ

NIGHTMARE ! This company is seriously a joke . We have work with so many crews over 10 years but never anything like that we experienced . We have been more then patient with them for over 8 months but unfortunately they are extremely unreasonable and we terminated our relationship instantly . One of critical issues ; they did not show up 3 times and our vacation home was not ready for guests so they walked in to dirty place . That costed us around 3k with refunds . They are NEVER on time ! The quality of cleaning is less them poor . They simply do not finish their job . Do not even ask about staging your house . That simply is above their skill level . They constantly were leaving 5-8 towels for 14 guests , no hand paper , no wash clothes left even thought they would have brand new ones delivered . They will not inform you that there is no toilet paper or anything else in the house . They will simply leave the house without proper set up so no communication ! They were also constantly stealing our cleaning supplies , mop , broom until we told them not to do so . Again ; ZERO communication between the cleaners . They would take a whole bag of dirty towels and comforters to wash and never brought it back ! Then , new cleaners comes in and starts complaining they have no towels and sheets so they can not finalize cleaning , they left the same dirty sheets on the beds due to that . When you call office Brenda is the rudest , pretentious person you have ever talked to . All the staff is simply disrespectful . No customer service and all kind of excuses only. They also almost 90 % of the time send you one overwhelmed cleaner for 3000 sqft house after 14 guests staying . Also it looks like that is her first time cleaning . They just do not care and its unreal how they run this company !!! When few things were missing in our house, they told us they though owners took it . Why would the owners took a nightstand lamp perhaps ??? When we asked why there is so many hair on the floor they said they DO NOT use vacuum - yes correct they do not use vacuum !! I have never in entire life seen cleaning company without a vaccum . They have dry mop and wet mop and floor was always left in ridiculous condition which had to be re mopped each time after they left as it would be embarrassing to check guests. They do not have system in place , cleaners are amateurs and its simply disaster !!!! Its a nightmare !!! They blow your phone off constantly because they always have issues ; they showing up last min and tell you they wont be done on time . On the top they keep complaining while cleaning how dirty it is and that they need to charge us more . They do not provide any pictures even though they will charge you more . They would call you 5 times with the same question as they do not communicate ; example ; what is the house code - which you just had someone calling about it few min before . They withdraw random money from your account without our permission. They charged us $980 for 3 hours of cleaning because they said it was in bad condition . Yes , correct your heard it right $980 and our usual services are $400 . This is some sort of absolute joke and I can go on and on with so many additional details ....
Never worked with anyone like that and we will not be recommending Peak Cleaning to anyone ! It was 8 months of struggle and disaster . They never improved their services after many conversations . After all we were able to find a crew with 3 ladies for $250 and they would even change our AC filters !!! Please make yourself a favor and shop around well as the cleaning scene in Scottsdale is huge and you can certainly find many others for half price with a great customer service and cleaning skills .

I am a property manager for 52 short-term rentals on Coast to Cactus. Chispas cleaning currently services 30 of our listings. I never worry about cleaning any of our rentals; they are efficient, reliable, and always pay attention to every detail. Also, they help us report any damage on the property. Also, they use our Breezeway and IGMS software, which makes it easier for us to send our tasks. I highly recommend them.

I used house cleaning and more to clean our home and they left my place spotless, It smelled and looked very clean, easy to maintain for us. Thank you for your help. I look forward to seeing the ladies again weekly!.