Best Pump Repair in Phoenix AZ

This is an absolutely terrible company. We used to have Pineapple Pools and figured they would have kept on the same crew from that company when they bought it. I said to my husband, I know they have some bad reviews, but how bad can it really be? I wish I had listened to the reviews as it is has been worse than I could have imagined.

We started service with them in December and they first came on December 23rd. I received a note and an update of the work that was done. They NEVER came back to my house after that. I provided them with pictures of my pool with debris on the bottom and a basket full of leaves on the afternoon they were supposed to have cleaned. I am paying for their most expensive service and don't expect to have to follow up behind them to make sure work is being done. Additionally, they had my filter running from 6am until midnight, which is ridiculous for this time of year.

I called repeatedly and never got a call back. I left messages and finally got through to someone my sixth time calling. They are refusing to refund my money even though I had family members at the house that could confirm no one ever came. I never received any notes of service after the first time they came. AFTER I cancelled someone came to my house and dumped a bunch of chemicals into my pool which has my pool chlorine into a toxic level. They also left my back gate open. Thank goodness I hadn't let my dogs out yet or they would have gotten out.

I have had to find new service and have had multiple people come out to give quotes. They are all saying that my pool is at a point where we need to drain and refill after what Poolman has done to it.

I have been repeatedly asking for a manager to call me and am still waiting. Stay away from this company!