Best Masonry Repairs in Phoenix AZ

Fist of all, I don’t know how this man named Don has good reviews? He came and I show the picture of my chimney, trying to explain what need to be done on my chimney repair, and he told me what to do, then ask me to pay $125 for estimate fee for not even go up on the roof to make sure what’s problem on my chimney!? I remembered that he told on phone if we let him do the job, he will take away the estimate fee for the total cost, so I decided let him do the job, and he went up the roof and came down with a job description for total cost, and he need to collect the payment of $125 estimate fee at the time, we paid for it, he told me need about 1- 2 weeks to come back for the job, he needs to order part which need few days to get, after that day he never reply text to me, I called him couple times asking when can be back to do the job, he always told me that he already get the parts order, but he is very very busy, he need more time to find out the scheduling, or he is driving on the road told me he will call me back later, But ended up with no response..no call.. no text message! and I called him on third time he even told me he was sick for Covid need more time to rest, ok, fine ! I waited few days later which already two weeks from his first visit, I called him today and he ended up almost like yelling me on the phone saying that he doesn’t interesting on my job, he changed mind already, he want referral me to another person for job!? ? And I asked him if he can refund me the fee $125 because is you don’t want do the job, but he refused to make refund the fee! i can’t believe for a man who told me he is 66 years old has been doing his business for 40 yrs who are still cheating on people?! dishonest with customer, cold response to his customer! $125 is not much money but make a life lesson! This is scam, stay away people, don’t waste your time and money to such rude and dishonest business person, super disappointed with this bad experience!