Best Hourly Or Flat Rate in Phoenix AZ
Cleaning Service
Just tried to book cleaning service, they didn’t have what I wanted in a reasonable price range which is fine, however the woman I spoke to on the phone was rude and had a very condescending tone.
She was constantly interrupting me while I was asking questions and trying to vocalize the services I wanted and my budget constraints, and then simply said “good luck with that” over and over. As if because I am broke due to CoVid layoffs means I am not worthy of her time on the phone.
Extremely rude, no customer service skills, I would avoid them simply not to have to deal with her.
***update***
Increased rating to 3 stars from 1 star, again for customer service not actual cleaning. A manager did call me and “kind of” apologized for her employees behavior, but also made some excuses for her. I understand standing up for ones employees, but do not understand arguing with potential clients.
Hopefully owners can address the situation I’m sure the actual cleaninservices provided.
www.tcsclean.com
She was constantly interrupting me while I was asking questions and trying to vocalize the services I wanted and my budget constraints, and then simply said “good luck with that” over and over. As if because I am broke due to CoVid layoffs means I am not worthy of her time on the phone.
Extremely rude, no customer service skills, I would avoid them simply not to have to deal with her.
***update***
Increased rating to 3 stars from 1 star, again for customer service not actual cleaning. A manager did call me and “kind of” apologized for her employees behavior, but also made some excuses for her. I understand standing up for ones employees, but do not understand arguing with potential clients.
Hopefully owners can address the situation I’m sure the actual cleaninservices provided.
Phoenix, AZ