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Best Drain Management in Phoenix AZ

Poolman Cleaning Service
I had been with them for over 3 years. The initial service was pretty great, however it seems that there was a fundamental change in things starting about 2 years ago. The techs kept showing up without the gate key, I had two guys show up two days in a row, one saying my service was moved over and now handled by the business level service. I told them as long as my pool gets cleaned, I'm ok with that. Around that same time, I've had sub-par service from them only to have price increases and a decrease in the quality of service. They say they brushed the pool, but it just looks like a few scribbles through the pool leaving a trail where they did brush, only accentuating the areas they did not. This last 4th of July, I had it when I had to brush AND vacuum my pool after it was in embarrassing condition to have guests over. I shouldn't have to do this when spending $155 a month. I've been working to find a replacement service and just canceled them this morning. A note to management: Whatever changes you made starting a couple years ago..........were terrible changes and there was a distinct dive in the quality of service from your company. I thankfully got Jessica on the phone this morning to cancel my service after calling several times only to be sent to voicemail. She was pleasant and easy to work with. I just wish I wasn't required to find a new service after all this time.
www.poolman.com
2939 W Culver St, Phoenix, AZ 85009
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