Best Contracted Cleaning in Phoenix AZ
Cleaning Service
Very unprofessional. We have had 5+ Airbnbs out in AZ for 4 yrs. They sent multiple sets cleaners that are inexperienced, don’t complete the job and don’t follow directions. Big communication breakdown as the Spanish to English translation breaks down. Not good at follow through.
Very first cleaning I was charged for 2 hours when in fact cleaners were there for 1 hr and it was verified they left for court but stated they worked for a complete 2 hr on work order.
Multiple cleanings had to be re-done because they were not done properly. 1 of my reservations cancelled due to improper cleaning. We have pics for all cleanings.
The last week we used them 2 of our cleanings were not done on the scheduled days or cleaned the days we set the week prior.
After all this we asked for a refund for the remaining cleanings we prepaid for but didn’t use due to horrible cleaning jobs and we were denied. So our last resort since customer service needs were met was to put our experiences out there for others.
www.tcsclean.com
Very first cleaning I was charged for 2 hours when in fact cleaners were there for 1 hr and it was verified they left for court but stated they worked for a complete 2 hr on work order.
Multiple cleanings had to be re-done because they were not done properly. 1 of my reservations cancelled due to improper cleaning. We have pics for all cleanings.
The last week we used them 2 of our cleanings were not done on the scheduled days or cleaned the days we set the week prior.
After all this we asked for a refund for the remaining cleanings we prepaid for but didn’t use due to horrible cleaning jobs and we were denied. So our last resort since customer service needs were met was to put our experiences out there for others.
Phoenix, AZ