Best Bathrooms Fixture in Phoenix AZ

We have been using Arizona Cleaning for the past few years and we are extremely happy with their service and performance. They do an excellent job cleaning the house and I always feel like it is cleaner and neater than I could have made it by myself. We have two large dogs in the house so the pet hair and dust and general mess is significant but it always looks perfect when they're done. More importantly, they have taken the time to get to know my dogs so I don't have to worry on days when I can't be home while they are working!

I love that they show up on time and use professional equipment and products, which is not always the case with house cleaners. They have recently added some new employees and I was happy to see that their new people showed up well trained, in uniform, and ready to go! Every employee I have interfaced with (including the owner) has been willing to take instruction and accommodate our needs. We had one hidden trash can that they weren't emptying because they didn't know it was there; I pointed it out one time and they have emptied it every visit since then.

When they first started working for us they made it a point to explain all their policies about what they will and will not clean so that my expectations were set correctly, and that's something that I appreciate very much.

Bottom line: I would recommend their services to anyone looking for a thorough, well mannered, professional cleaning company in the greater Phoenix area.

They did a wonderful job and were very professional.

At the beginning things worked smoothly, we had a bi-weekly schedule and we loved out cleaner. At that point we only had to deal with Maid Complete the one time on our initial booking. After about 4 cleanings we were vacant from our home for a month and delayed our next booking there so. This is when things came off the rails.

Unpon returning home, the week before Thanksgiving, the person who was not our original maid did not show up. Ok no problem, stuff happens. We then asked for another cleaning after Thanksgiving. The earliest they could get us in was 2 weeks out. We requested to have our original cleaning lady come to do our house and they said that they would do that for us. I called a day before to confirm because they never got back to us and they said it was a new cleaning person. Which was a problem because we needed to leave the house before the new crew arrived and we don't trust random people all throughout our home so we had to cancel. Due to the mixup and their previous cancelation they did not charge us a cancelation fee.

We re-scheduled for a few days later and planed to be around for the new cleaning crew. They did not show up.

This company is simply a middleman for independent cleaning services to get bookings due to their reputation and marketing. We Imagine they do little to no vetting and their booking process of cleaning personnel is not very reliable, especially at short notice.

With all of the inconsistencies and lack of communication about our needs, we decided to move on from this company.

They were gracious enough to not charge us for any inconveniences and therefor I am inclined not to give them the worst rating possible.