Best Residential Pest Control in Phoenix AZ

Called 5/20 to schedule sprinkler valve repair. Scheduled for 3 p.m. on 5/21. Texted company owner at 1:21 p.m. Are you or one of your guys still planning on coming to our house at three? Just making sure that somebody will be there when you come. Received no response. Texted owner again at 3:17 p.m. Where are you? He responded I'm sorry one of my workers had an accident. I'm not going to be able to make it. Would have been nice to have been notified of his inability to come *prior to* the actual appointment time, and without me having to contact him to find out they weren't coming. Very unprofessional.