Best Block Fencing in Phoenix AZ
Painter
We had a miserable experience with Marcel painting. It looked good at first, the bid was good (we didn't notice the math error on the contract until later where, instead of subtracting 10% they added 10%). When 2020 settled down we decided to have our wedding at home so contacted them to begin work. We began to have questions about the painting on the second day. (My fiancé was in commercial construction for 25+ years and has been responsible for much interior work, including painting, at numerous Starbucks and other businesses in AZ)
We contacted the crew leader to address our concerns but he told us when he came to the house to trust the painters' process and point things out when they are finished.
The job deteriorated from there and was much much worse upstairs. They left messes in EVERY rom of the house. Each room had serious mistakes, messes and thing that just didn't get done. The crew left early on the last day ( about 1:30) without saying goodbye or announcing they considered the job finished so we waited to see if they would return because the job was so clearly not complete or done correctly. Well, a couple of days later, we received an email saying the crew informed them they were finished and they wanted us to pay and give them a good review.
We complained and told them we do not want that crew back or the crew leader. I asked the owner to come to the house to see what a case of gross incompetence this was. He came and was apologetic. He was looking into the future to get a crew here to fix it but I told him we had postponed our wedding for this so he needed to get a crew here right away (which he did). The new crew were very nice but made it worse by painting OVER the masking tape the last crew left all over the baseboards. The next day we skipped our morning workout to greet them at 6am but they didn't pull up until 7:20. We voiced our dissatisfaction and told the owner we will finish the job ourselves. All in all, it took 31 days with our house a wreck and no ability to Reschedule our wedding. We are sanding down the baseboards and still have extensive cleanup to do (we had recently replaced all the doorknobs in the house and the first crew got paint on every single one... in some cases a ridiculous amount) they got paint on both the cloth shower curtains AND cloth liners, paint on hardware, mirrors, carpet, tile and grout. Sheet rock dust and particles all over one room without even an attempt to clean up at all by the first crew.
The photos were taken after we were notified that the job was finished. All the baseboards look as bad or in some cases, worse than the one photo.
www.marcelpainting.com
We contacted the crew leader to address our concerns but he told us when he came to the house to trust the painters' process and point things out when they are finished.
The job deteriorated from there and was much much worse upstairs. They left messes in EVERY rom of the house. Each room had serious mistakes, messes and thing that just didn't get done. The crew left early on the last day ( about 1:30) without saying goodbye or announcing they considered the job finished so we waited to see if they would return because the job was so clearly not complete or done correctly. Well, a couple of days later, we received an email saying the crew informed them they were finished and they wanted us to pay and give them a good review.
We complained and told them we do not want that crew back or the crew leader. I asked the owner to come to the house to see what a case of gross incompetence this was. He came and was apologetic. He was looking into the future to get a crew here to fix it but I told him we had postponed our wedding for this so he needed to get a crew here right away (which he did). The new crew were very nice but made it worse by painting OVER the masking tape the last crew left all over the baseboards. The next day we skipped our morning workout to greet them at 6am but they didn't pull up until 7:20. We voiced our dissatisfaction and told the owner we will finish the job ourselves. All in all, it took 31 days with our house a wreck and no ability to Reschedule our wedding. We are sanding down the baseboards and still have extensive cleanup to do (we had recently replaced all the doorknobs in the house and the first crew got paint on every single one... in some cases a ridiculous amount) they got paint on both the cloth shower curtains AND cloth liners, paint on hardware, mirrors, carpet, tile and grout. Sheet rock dust and particles all over one room without even an attempt to clean up at all by the first crew.
The photos were taken after we were notified that the job was finished. All the baseboards look as bad or in some cases, worse than the one photo.
537 S 48th St #103, Tempe, AZ 85281
Painter
2942 N 24th St, Phoenix, AZ 85016