Best Wall Repair in Phoenix AZ

(Translated by Google) Well it's where I work

(Original)
Bueno es donde trabajo

One of the better experiences I had when finding remodeling contractors. John was very involved and remarkable commitment to quality service. The rustic floor that I was aiming for, John knocked out of the park. The investment was worth it and makes my whole interior have that high-end feel/look.

This installer company has been absolutely amazing. They are with you every step and explain what the problem is and also warranty everything of anything is off they will come right back free of charge. I will continue using them.

Quality service by everyone at AK Brands Flooring. Though I don't want to say anything bad but, I received knowledge that Floor and Decor workers just didn't have about their products and really didn't care.
These guys helped with Design, Had the lowest prices and installation that was done quick with quality work.
The only part bad about these guys is that they are a word of mouth company. And I found them by accident. Everyone in Phoenix should at least stop by AK Brands Flooring to see their unique products and try their service.

Thank you, And See you on my next project.
Parisa G.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

We had laminate flooring done through this company along with baseboard installation and also wood stairs. Ciprian the installer is wonderful, he walked us through all the steps and gave us a short time frame and a low price. Job was pretty big and he finished early. We were pleasantly surprised when we got home to see how much progress he had made. I highly recommend him. The precision of the cuts and finished product make him one of, if not THE BEST wood flooring installer in the Phoenix area. I look forward to hire him for future jobs. You should too! He's that good! Give him a call and see for yourself.

Installed plank tile in my home and the floor looks great. Very good work, reasonable price and easy to work with.

The team from Garage Floor Coating did an outstanding job on my garage floor!! The team was both professional and courteous during the entire process. They arrived at the time they said they would be there and explained the entire process. The office staff was wonderful as well and called each day to explain what the next steps would be. I highly recommend this company if you every like to have your floors done by a truly outstanding company. Great job!!

Great experience! Highly recommend! Nice ,clean and on time work! Reasonable price for quality job!

Beautiful crafted wood products. Staff very helpful.

Raul is great. They do great work!

My husband and I had a fantastic experience with this company! They have many options in style of flooring and in various shades- it made picking the perfect color for our home so simple.

The workers who installed the flooring were professional and finished in a timely manner. We went with a grey SPC flooring that has a scratch resistant quartz finish, which also makes cleaning a breeze!

We only had 4 of the bedrooms done- but because of the outstanding professionalism, quality of flooring, and the amazing price point we're already looking into getting the rest of the floors replaced by them as well!

Quick response time! Becky was informative and realistic! I would refer them to a friend! ????

Great place to work

I put in a beautiful master closet for us a couple years ago so we used them again for our kitchen remodel. We couldn't be happier that we found them. Both our closet and our kitchen cabinets turned out amazing! Would highly recommend this company. High quality and beautiful cabinets!