Best Tile Walls in Phoenix AZ

I can’t say enough good things about James, Terry, Chris and this company. They just wrapped a ten-location flooring project for one of our customers in the Phoenix Area and throughout the whole process, they maintained excellent communication in relaying project progress, details and completion photos to us at our offices here in Ohio. They even handled the logistics for us regarding the placement and relocating of the refrigeration trucks needed for perishables to be stored while the restaurant coolers were getting their new floors. They worked with us and our customer to schedule and complete these jobs at a time and in a manner that was the least disruptive to our customer’s business so I would highly recommend them for any flooring job needed and look forward to working with them again in the future.

Very professional, great quality and on time work!

If I could rate a zero, I would. The first contact with Andy (owner/operator) in his store was great. But then something changed and the owner became a nightmare. He talks WAY too much and it's very difficult to get him to answer the specific question you ask. He never called us back when he said he would and we always had to be the ones to initiate a conversation. He was unbelievably slow with everything and took us calling multiple times and going back into the store again to get any movement. He finally came to our house to price it up and when he told us the price of the flooring, we were happy with it. A couple weeks later, the price was suddenly about $5,000 higher than the original price he gave us. When I pressed him on why, he gave many excuses like there were a couple more stairs he forgot to add in plus removing the floorboards etc, none of which would explain the $5k jump in price. I kept trying to get to the bottom of it with him on the phone when Andy suddenly yelled, take your business somewhere else, don't come back! and hung up the phone. Really unprofessional company! Luckily the owner was so slow with everything, that we didn't start the project with him and are now going with the much better/cheaper/more professional Flooring Express.

Mr Oko and his workers are trustworthy men and do such beautiful job. I couldn’t be any more happy with the results. I highly recommend them with no reservations. Plus he gives you a fair price. I had a wonderful experience with Mr. Oko because he is a man of integrity.

Fantastic and efficient. The install was smooth. From start to finish in ONE week! Great experience! Highly recommend!

We had our floors done when we first moved in and they looked great. The issue is when your floor settles and there are chips/cracks. I have had an awful time trying to get any response or an appointment even to fix my floors. It looks horrible with a chip right in the hallway and we are trying to sell our home. The customer service is very poor. I am still waiting with no actions after several weeks. I would not recommend them at this time. It is unfortunate as they have a nice product.