Best Tempe Hardwood Floor Installation in Phoenix AZ

Had an amazing experience working with AZ Wood Floor Refinishing. They were very flexible and worked around my schedule. Keep up the great work!

Sales guy was great at selling, that's where the customer service stopped. I left several messages for the project manager before and after the tile installation. No response. We were told they don't sub contact the work, have their own crews, which is not true.
Got an email the day before install that JMB Designs would be doing our install, they had two 1 star reviews, still no call back from our project manager from leaving another message and no response to our email. Thankfully the tile installation went well, not that Home Solutionz had anything to do with that except the initial scheduling. No project manager bothered to even ask about our job much less put eyes on it. They billed up front so they got paid.

Then just trying to get our baseboard installation scheduled through Home Solutionz was ridiculous. No response after repeated messages to the project manager. Outsourced call center said they escalated call to the owner and he would call and that didn't even happen.

We had all of our furniture out of the house and were expecting baseboards immediately after tile but at end of the 3rd day after tile was complete when FINALLY a project manager picked up the phone, had to schedule for the following week, which again JMB did a great job.

You pay more money hiring professionals and project manager to manage the job and that was a major let down. But, they add you into a drawing for a 10k remodel for every 5 star review that you leave for them though. Ha.

My flooring looks sooo good! I’m so happy with how they turned out. They guys at Phx floors are very professional. They were able to finish both of my bathrooms in 9 hours. I couldn’t believe how quick and efficient they worked. I will definitely hire them again for future flooring needs.