Best Re Stain in Phoenix AZ

Just had a great experience with ABS. The carpet looks beautiful. Great selection, good quality, fair prices superior service. They took great care to come to my house, and guide me to the right products for my situation. They delivered what they promised when they promised in a clean and efficient fashion. Fantastic installer . Highly recommend ABS!

Very happy how the wood was laid and installed. Everything came out flawless and makes the home flow with good energy.

Excellent experience. Made inquiry by phone, then shared photos and information by text. Got a quote and appointment within a couple of hours. The work was done, as promised, 3 days later. It took one full day for two people, and the price was very reasonable. Extremely satisfied!

They were prompt in giving an estimate. They were reasonable and when they came they did a great job on our recent AJ living room and kitchen refinishing. Everything was left in order even though we weren't there when they came. Very professional! Thanks,

In my search to find wood flooring for my entire home (minus baths and laundry), I went to about 5 or 6 different vendors of many varieties. I went from several upscale locations in the Scottsdale Airpark to wholesalers. I chose European Design for many reasons. First, they had an amazing showroom with many samples. The sample floors they have laid in the store are artistry and immediately gave me a feel of their abilities. The salesperson, Andrea, was by far the most knowledgeable person I had dealt with in the flooring business. Andrea knew the entire inventory and more about the demo and installation process than anyone I had talked to. The patience she showed in sending sample after sample home with me was amazing. Also, once I had narrowed my choice down, European Design ordered me a carton of the floor and the owner, Marin, brought it to my home to insure I would be happy with it. The pricing of their floors was extremely competitive especially considering what is included at no charge (moving large furniture, carpet removal, placing felt pads under furniture). I felt I got a bargain. They do not contract out the demo and installation. They are family owned and operated. The work crew was very efficient, hard working, talented and especially neat. The owner came every day to check on the progress and insure I was pleased with the installation. I am very fussy and detail orientated and they did not let me down. Overall, it was a huge undertaking and if I did in again in another home, I would only consider European Design.

We had removed a small wall in our kitchen leaving us with a hole in the floor. The entire first floor had hardwood floors and now we were in search of someone that was willing and able to patch the floors to look like the wall was never there. I called countless companies and nobody wanted to tackle the job. I came across Daniel and called him early in the morning and he answered immediately. He was on a job site and he took the time to listen to my cry for help. He asked if I could send him a picture of the job and said he would email me a quote once he was finished for the day. He emailed me that night with an estimate and explained that he was on a job and was trying to finish it up by Friday so that he could come and take care of us by Saturday. I emailed him back and said... Let's do it! He called me on Friday, like he said he would and said he would be there on Saturday morning to take care of it. He was on time and extremely professional! I would recommend him 100%. Thank you again for small companies that actually care and are extremely honest!

They have done many jobs over the years for me and my family! They are awesome to work with!!

Very good work excellent customer service quality top notch

Dollar for Dollar, Eric and his crew are AMAZING at their craft/trade! I wish I could give higher than 5 stars.

Fair prices; very good customer service. Installed luxury vinyl planks throughout entire house. The crew was fast and efficient and did a great job.

We asked Edgar to demo tile flooring and replace with concrete overlay before moving into our newly purchased home. Only a three week window was available and he and his team realy worked hard to get the job done for us. Extremely responsive, professional and caring to our needs.
They then did a great job on recoating the pool deck and yet another team ( Eric and Fransisco) tiled two showers and they came out absolutely beautiful!
Thank you so much for all you did and for a most pleasant experience. We already have two more projects lined up and are looking forward to the results! We would highly recommend Sun Valley Flooring Specialists to anyone for a variety of projects.
Thank you again Edgar and your teams for helping us to make our house into a home.

I used Desert Coatings (DC) to do painted concrete flooring throughout our house back in August or September of 2017. The flooring consisted of a total of approximately 1,700 square feet of flooring. The house that this work was done at was a vacation house at the time, so I wasn’t there to supervise the work when it was done. Other work was being done at the house by another contractor at the same time. Overall, the final finished floor was okay, but there were some things I wasn’t happy about.

During their install process I received a call from my general contractor that the flooring installers had gotten cement material all over the newly painted doors and baseboards. I called DC and they gave me a $700 credit to have the doors and baseboards fixed and repainted. After the flooring job was done, I came out to the house and discovered that the workers had spilled concrete in various spots on my newly painted patio cool deck. I was able to power wash some of it away, but some still remains to this day.

In a bedroom some tile had to be removed and DC had to use a self-leveling concrete to even out the floor, as well as raise a portion to make it level with the rest of the room. When I was able to come out and look at the flooring, I noticed that this area was very wavy and had bumps in some spots. I called DC and they came out and applied another coat, which improved it, but the finish still wasn’t smooth flat in the end.

In the living room they had to fill the entire room with about 2-3 inches of concrete to fill the void left by removing the existing wood underlayment that was previously used to build up the floor. Where this new poured concrete met the existing concrete, a crack developed about 6-12 months later, which caused the paint to chip away. There were a couple other cracks that developed too. I called DC and they sent someone out to fix it. The repair consisted of them applying more paint over the cracked area. The repair ended up not being flush with the rest of the finish, and the color did not match the rest of the flooring. This crack is in a prominently noticeable area of the house too.

Fast forward to 2020-2021, the crack reappeared and the paint began to crack and chip away again. I didn’t call DC right away because I still was not living in the house full time yet. After moving in full time, the chipping away became worse from walking over the area. I called DC twice in August 2022 (8/25 & 8/29), both times reaching an answering service. They said they would pass the message along and someone would call me by the next day. No one called me back. After the second call I decided to start emailing them (9/1/22). The first email response I got was that Tom Allen (the owner) was out of state that week, so I waited about two weeks and emailed them again (9/14). I received an email back (9/16) stating that they were on vacation and would call me back when they returned. I waited a month and did not receive a response, so I emailed again (10/17/22) and received no response. I emailed a final time (10/27/22) and again no response.

In addition to the above there are a few spots here and there that I wasn’t happy with – under the kitchen island (uneven finish and sheen), a few wavy uneven spots here and there throughout the house. I didn’t write a review at the time, because I just figured I’d live with it as is, but now that I can’t get a response from them, or have them come out to do the repair, I’m writing a response now.

I do not recommend and would not use Desert Coatings again (I felt this way before the lack of response, but even more so now), especially if you’re looking for a high-end finish. I have since read other reviews where they do not respond to follow up calls for repairs when needed.

Spoke with Karen who is an estimator and she said she would review my specs and get back to me. Instead of being professional and saying the job was too small or they were not able to do it she just blew me off, refused to return my calls or my texts. Very unprofessional and not how you handle clientele. Bad business practices.?