Best Porcelain Tiles in Phoenix AZ

I can’t say enough good things about James, Terry, Chris and this company. They just wrapped a ten-location flooring project for one of our customers in the Phoenix Area and throughout the whole process, they maintained excellent communication in relaying project progress, details and completion photos to us at our offices here in Ohio. They even handled the logistics for us regarding the placement and relocating of the refrigeration trucks needed for perishables to be stored while the restaurant coolers were getting their new floors. They worked with us and our customer to schedule and complete these jobs at a time and in a manner that was the least disruptive to our customer’s business so I would highly recommend them for any flooring job needed and look forward to working with them again in the future.

From day one during days of Covid, this company made the estimate and the completed job well done with no problems. They were on time and no mess for my family to worry about. Nic is a natural communicator. I had no worries or questions unanswered the day of because his communication was on point!

I am a repeat customer, bought my floors here a couple of years ago. Back again for a spec home. They always sorts me out with the high-end stuff. Pricey but the sort of homes we do call for it and Ive always had ppl at open houses ask me where the floors are from so they Sell!

So happy with their work! This is the first time we’ve had a house project that actually finished on time. The guys showed up when they said they would and did awesome work. They definitely will have our business for future flooring projects!

Audrey from Home Solutionz contacted me about a master bath remodel that we had been looking to do for the last two years, I told her I wanted to make sure they were going to manage this project and all the work could be taken care of BEFORE WE STARTED and she indicated that she had all the subcontractors lined up. We delayed agreeing until she promised to get all the vendors together to go over the work before the project started to make sure there were no issues with the various work that was scheduled. That never happened, even after the project was delayed by a week ONE HOUR before they were supposed to start. She only showed up on the first day work started (the day the project was fully paid for) and never returned and only finally texted me after everything was supposed to be done, never called to see how the project was going while it was happening. I ended up managing everything. One of the subcontractors for the drywall and glass block work only showed up a week after the project started and then never actually submitted a quote, so I have to go out and find other contractors to finish the work so I can actually USE my bathroom, and it wasn’t available for guests this thanksgiving, that was fun.

The actual tile work that Martin and his father did is excellent. The plumbing work by Freddy of AC by Jay was also good, so the subcontractors were great. That was the only thing Audrey was correct about. I’d hire the subcontractors again and refer them to others, so that is the only thing Home Solutionz actually accomplished. We canceled part of the install, yet that part of the job was never refunded and we have been charged the full amount, although a couple of extra $10 trimpieces did need to be added on, so I guess that equals out, NOT, but they wouldn’t know about it because nobody from Home Solutions even bothered to talk to me after they had charged my Credit Card.

So IF you want to pay a middleman who never actually does anything other than put you in contact with subcontractors who aren’t big enough to have advertising budgets, go ahead and hire Home Solutionz. I did receive one text from the Briana, the project manager, only that it was being delayed by a week exactly ONE HOUR prior to starting and after I had received several scheduling emails and texts confirming that work was going to be started on that Monday morning. Otherwise, I was inundated only with emails from this company requesting referrals for a $100 kickback from the company. I won’t be using Home Solutionz again and I doubt I’d ever recommend them or whoever Paul Turpin is.

Spoke with Karen who is an estimator and she said she would review my specs and get back to me. Instead of being professional and saying the job was too small or they were not able to do it she just blew me off, refused to return my calls or my texts. Very unprofessional and not how you handle clientele. Bad business practices.?

I love these guys! Great work and happy employees.

Home Solutionz was great to work with!! I will be using them for my next project they are first class!!

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