Best Porcelain Tile Flooring Repair in Phoenix AZ

(Translated by Google) Well it's where I work

(Original)
Bueno es donde trabajo

If we could give more than 5 stars, we would. We have been dealing with a remodel of a kitchen that had flooded in September. We have had many different contractors come through this last month to finish up, and Chris and his team have been the best- by far.
Professional, friendly, respectful and quality work. Thank you for such a wonderful way to come towards the end of this very long project.

Had about 800 sq ft of ceramic tile removed .I was a bit skeptical about the dust free claim however I was amazed that indeed the process was dust free. Maryanne and crew showed up on time, everyone knew exactly what to do and they got right to work, they were very courteous , efficient and tidy.Best of all my ugly tile was finally gone in a matter of a few hours and I didn't have a mess to clean up, 5 stars, Many Thanks!

We have used Hernan’s Custom Tile and Stone several times in the past 6 years. We have had tile flooring installed as well as counter-to-ceiling kitchen backsplash, bathroom tile repair, and a floor-to-ceiling layered stone living room wall. All projects are beautifully done. Hernan and his crew are professional, friendly, and pay a great deal of attention to quality detail work. We always call Hernan for our tile and stonework needs.

Installed plank tile in my home and the floor looks great. Very good work, reasonable price and easy to work with.

In my opinion the word crooks is the best way to describe them. They reported my initial review to Google which was completely honest and had it removed. This is in violation of the consumer fair review act which I've reported to the FTC.

Too much to list here but ill share a few items. They fraudulently charged me over $3,000 for glue(which during a repair of their original work I discovered they never uses) and refused to return it until I got an attorney involved and complained to the ROC. Then they eventually agreed to return it if I remove my review. Now they're ignoring my requests again for the refund so I have no choice but to pursue legal action.

They've incorrectly installed the floors by using shortcuts which causes the floors to pop up. It's been a nightmare as this is my only home and with each screw up I need to uproot my life.

They also removed a material called gypcrete without my authorization. I was led to believe they would be adding gypcrete to replace it but found out they used a cheaper material without telling me. Gypcrete is required by my HOA and now I'm I'm violation of HOA bylaws and CC&Rs.

They've damaged the common areas to the point my HOA sent me a large bill to clean up their mess.

Briana the project manager just makes excuses and has limited willingness or ability to help. All she does is text and when I try to call immediately hangs up and claims to be on a conference call. Hasn't called back despite trying to speak with her for months.

She ignores anything that you say that she doesn't want to address. I've asked for her supervisors contact and she just ignores the requests. Continuously making mistakes and not following manufacturer guidelines

Also caught her contractor stealing cash from my drawer and unplugging my security camera after realizing he was being recorded.

Wouldn't wish this experience in my worst enemy

A real dump. People were rude as hell

Nice people, good location. Clean store.

I received a quote from Home Solutionz in 2019. I went with another contractor but ever since, Home Solutionz has been cold-calling and emailing me constantly looking for projects, even after repeated requests to remove me from their distribution lists.

In short; I have no idea the quality of their work but if you do receive a quote from them, prepare for the years worth of cold-calling.

I’ve used them three times for two houses over the years. Great selection and not overpriced.