Best Marble Tile Flooring Installation in Phoenix AZ

We were very pleased with the quality products used as well as the high quality of workmanship. All work was completed as agreed upon. The workers were friendly and professional

Awesome place for flooring great staff good deals!

Rob and his crew are amazing! We had our tile removed today and it's exactly as stated: left cleaner than when they found it! The quote was easy to understand and fair. Communication was excellent. While the work was being done, we were alerted to a few issues. Best part - they offered solutions! I knew we'd have problems but having some options really helped relieve stress! After the tile was gone and floors were being cleaned up, they were even cleaning things that were not affected by the work being done - thresholds, light fixtures, etc. Really went above and beyond! We highly recommend Rob and his group at Flooring Professionals!

Best commercial flooring company around!

Alan is great went above and beyond our expectations! Highly recommend his services! Very happy with the tile work he did for us!

Scott and his installers did an amazing job with our bathroom remodel and tile flooring. They were very polite , on time and cleaned up after the job was complete! Would totally recommend Scott and his crew of experienced installers for any remodeling jobs.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

They have done many jobs over the years for me and my family! They are awesome to work with!!

They installed laminate flooring throughout the house. Did an excellent job, showed up when they promised they would, and cleaned up after the work. Everybody was courteous and pleasant to deal with. Great company.

Outstanding service in all aspects.

Eric was very helpful, he really took the time to explain everything to me. Good job!
Debbie

Maryanne and her crew arrived promptly and immediately assessed the necessary steps to proceed with the project. They were an excellent team of workers doing their particular assignment and working together. They worked non-stop without wasting time. The men were quiet but very polite. Maryanne was cheerful, friendly and competent. She answered questions and offered valuable advice. I would recommend this team/company without hesitation.

(Translated by Google) Very good flooring and folder company

(Original)
Muy buena empresa de pisos y carpeta

Nick and his crew at Toscani Tile are amazing!! They were very professional, efficient, and fast. Not only Nick is very quick to respond to my request for having flooring done, but I believe his company offers some of the best tile flooring job the Valley has to offer. When I checked out some of the flooring options I quickly realized that the materials used are of an exceptional quality that other company don't come anywhere close to. I appreciate everything Nick and and his crew have done for my house, and I definitely recommend them to anyone in need of flooring work done in Maricopa County.

Mr Oko and his workers are trustworthy men and do such beautiful job. I couldn’t be any more happy with the results. I highly recommend them with no reservations. Plus he gives you a fair price. I had a wonderful experience with Mr. Oko because he is a man of integrity.

Had different typed, which a lot of them don't.