Best Kitchen Tile Remodel in Phoenix AZ

Carla is a wonder. Highly knowlegeable and full of energy. And supremely patient.
The showroom is highly stocked with tile and flooring samples, and what they don't have they can get readily.

Alan is extremely professional , timely , expedited and detailed. I have used him for several jobs and I would highly recommend him.

Heath and Rachel are amazing. Honest, on time, excellent choices in flooring. Fair pricing.and very trust worthy. I highly recommend this company. Thank you for your hard work, and friendly approach to everything.

Carman the owner is awsome and has been extremely patient with my wife and I. Great priced and quality workmanship. I highly recommend them.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

We love our new shower! These ladies are professional, prompt, friendly, and have a great eye for design! Thank you!

We're happy we went with Home Solutionz to install new baseboards and flooring. Their crew was fantastic! Performed a great job, cleaned up every day, and worked with our schedule. The final look is amazing. Thank you so much, team!

I hired SS&F last month. Their work was fantastic and they are very professional. We have a lot of Flooring Services Near Me companies that are out there, but this one publishes all their reviews and ratings; so you don't get fooled by ads. However, they gave me amazing advice regarding the best flooring option for my house. Now it looks great and I am pleased with their services. Highly Reccomend

Fair prices; very good customer service. Installed luxury vinyl planks throughout entire house. The crew was fast and efficient and did a great job.

This is the second time we've had Toscani Flooring do tile work at our home & both times we have been extremely satisfied. We highly recommend Nick & his company, from choosing tile to completion of the job! Thank you!

We were very pleased with this business! They are reasonably priced and always available when you need to talk. They let you know when they are arriving and when they leave. Great attention to detail! Would highly recommend!

No Limit transformed my entire house and I absolutely love it! From the custom tiling in the bathrooms, to the flooring throughout, it feels like a completely different home. They also had some great suggestions with design (vertical laying some tiles on a shower wall rather than horizontal) which drastically helped the look. They were excellent on cleaning up and used drop cloths where needed to help avoid messes.

Did a good work in my house for a gaming room and bathroom.. recomend 100%

They were willing to guide me through all aspects of the install process. The crew is trustworthy and I did leave them alone a couple of days. Highly Recommend.

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

One of the worst companies I've ever worked for. Constant inappropriate behavior. High school drama. Favoritism. Supervisor and managers are disrespectful and do not care about your success as an employee. Training was ridiculous and they do not care. Its a joke how bad training is around the office. Lindsay Anderson(Director) laughs about it. Things weren't going good for the company as a whole. Constant mistakes. Losing money and bad service. That's why the turnover rate is really high.

No show for appointment. Received email saying appointment was cancelled with no further info. I did not cancel the appointment.

Had different typed, which a lot of them don't.