Best Kitchen Tile Flooring Repair in Phoenix AZ

We went here to pick out some tile and get a quote for a backsplash installation for our kitchen. When we arrived the only people inside was a lady and her two kids who appeared to be hired to clean up the store. After ten minutes of waiting for someone to come out and help us, we walked to the back of the store to find the woman working coming from outside in the back of the building. Once the woman did come in, we explained what we were looking for and asked her if she could show us some tiles and give us a quote, Joni had no idea where the color of tiles we wanted were found, she appeared unorganized, confused and uninterested in helping us. She suggested that we email her and she would put together a quote. We emailed her all the information and she did not respond to any of our emails. This place deserves no stars, they are unorganized, unprofessional and have terrible customer service.

Professional, answered all my questions and did great work. Will use again.

I used Alan’s Flooring to install slate tile flooring and engineered wood in my home, and to replace baseboards. I’m glad I did. Alan is very responsive and meticulous in his work. It all came out looking beautifully. He offered the best value of any of the other contractors who bid on the job. If I had any constructive feedback it would be that the cleanup seemed a bit rushed and could have been a little more thorough. However I would use Alan again and have recommended him to other people.

No answers to inquiries on OfferUp. No call- no show by Carmen for estimate. No explanation or apology. I declined to reschedule an estimate so cannot vouch for their product or install.

Crew was very unreliable.. would not show up on Saturdays. Twice waited all day for them and never showed up. Finally work was completed. Discovered one tile not attached to floor. Called in 3 times. Made appointments for repair by Briana Light. On 3 different occasions they were no call no show. Very disappointed on your follow up service. I’m having to pay a different contractor to repair your work.

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

Urban Customs is a great company. They are quick to respond to set an appt with samples in hand. In my case, they were flexible doing their job around another remodel project going on simultaneously. They cleaned up and vacuumed, leaving everything perfect. Thank you!

custom floors is a fantastic company with a lot choose from f you looking for a big selection and people who know what they're talking about this is the flooring company you're going to want to get all of your flooring from.

Outstanding service in all aspects.

I was looking at 6 different epoxy floor companies all ranging in price and I guess you could say quality, at least want sounded like what would or would not be quality. There were a couple way cheaper but they use epoxy you buy in the store, don’t diamond grind, prep or put protective top coats after they are done. It came down to two companies, first class coatings and 1 other. They both offered me the same exact product, same finish, same prep, same everything, but the other company was much more pricy. Maybe they didn’t do as many floors as first class. I talked to Eric several times and he never rushed me and answered all my questions and went over cleaning the floor even on first call. He was able to get me on the schedule very quick. His first guy came out to do the prep work. I was able to see the process and it was amazing. The guy worked with concrete for over 20 years. He paid very close attention to detail and sealed every crack and he perimeter of the garage. Later that day the next crew came in and laid the epoxy down and threw the chips. I did not see them do this, but when I came home it looked amazing. This morning they came out to finish the job with the protective top coat and it just turned out looking like a million dollar garage. They didn’t ask for a dollar until I was 100% satisfied with the project. There was a little hole in the epoxy after the first day in a crack, I didn’t mention it and after the second visit they had it filled! Worth every penny and would highly recommend this company.

Great variety of products, and knowledgeable owners.

As all home renovations and decorating ideas start, my house, located in Gilbert Arizona, started the same way. There was a need to replace the floor covering due to age and damage from a flooding issue. I had previously installed 12 inch ceramic tile throughout the first floor, with a Square footage of roughly 450 Square feet. The intention was to remove the tile so as to install a vinyl Planked floor.
I investigate the cost of renting the equipment, a dumpster to remove debris, and getting the needed helping hands to support this Job. I needed to estimate the time it would take to get to prepare the floor, for my new Vinyl floor. The coordination of all the issues that would allow me the ability to start installing the chosen flooring, was very confusing. This was actually the reason I decided to look into companies that could do the heavy lifting for me.
There were several issues that I had to overcome. I was 71 years old and as much as I felt I could do it physically, I kept wondering if I really want to do this job by myself. I had a time constraint that made me question if I could accomplish this effort in a timely manner. Once the cost estimates and time to complete was identified, I wondered what it would take to have it done by a reputable contractor. In my research I came up with one name “Arizona Home Floors”. I came in contact with an individual by the name of Nick who was well versed in the effort I was involved in. Do to his professional responses and company expertise, I decided to have Arizona Home Floors do the work. I was able to be schedule in less than one week from my original contact with the company.
On the scheduled date to begin, the crew showed up and went straight to work within the promised timeframe. I was greeted by the team lead, by the name of Maryanne. She and I toured the area to be worked. She measured the work area and prepared the paperwork in accordance with our agreement. As we were in the house measuring, her crew (made up of Roy, Jack, Robert and Carl) started putting the equipment in place. The first thing I notice is although my Job was the third for their day, they all had a look of determination with smiles on their faces. They looked like they enjoyed their job and worked well with each other. At the end of the job when they had completed, they still looked like they enjoyed doing what they do.
I found the entire experience to; far exceed my expectation. This company is highly professional and completed the work in the time frame, promised. I expected it to take much longer than estimated. The cost was much better than the numbers I came up with especially if I would have attempted it myself. I am writing this one day after the job was completed, the effort was completed in less than 4 hours. I am able to get up from a good night’s sleep that is something I did not anticipate, if I would have done this work myself. I am now completely ready to install the vinyl flooring that will change the appearance of my entire house.
I took a few moments to walk through the house with my wife and on exiting the house I was going personally thank each of the team members that did such a great job. However when I walked outside to thank everyone they were gone and looking around at the area they used as a staging area, you would have not known anyone had been there.
I highly recommend Arizona Home Floors for a dust free tile removal job that will allow me to complete this remodeling effort on time and within my planned budget. So thank you Maryanne, Roy, Jack, Robert, and Carl the job is complete. Keep up the good work and know you helped me move closer to a remodeling effort that I have been looking forward to for a very long time.

I needed Flooring Installation for my home in Gilbert. and reached out to Victors team. their services were really praiseworthy. I would recommend them to anyone and everyone. If you want to find flooring services near you, call I needed Flooring Installation In Phoenix and got experts. Their services were really praiseworthy. I would recommend them to anyone and everyone. If you want to find flooring services near you, call Shop save and floor

We were referred by a neighbor and we couldn't be happier with the outcome. John was easy to talk to, very knowledgeable, and professional. Their estimate was competitive and no surprises in the entire process.

We were very pleased with this business! They are reasonably priced and always available when you need to talk. They let you know when they are arriving and when they leave. Great attention to detail! Would highly recommend!

Great place to work

Had different typed, which a lot of them don't.