Best Industrial Coatings in Phoenix AZ

Called for a quote with Eric and it was the most condescending conversation I have ever had with a company I was inquiring with for repair and installation. I am actually shocked at how arrogant and careless the call was as Eric choose to say, Why dont you call the people who did it? Rather than investigating his abilities or potential customer concerns. That’s not even all of what he did. It is uncommon for me to review a company so poorly or even at all but I wonder how did a company such as this have such high rating when individuals such as Eric patronize new customers? I hope this review presents Eric with an opportunity for learning empathy, better phone skills, and a proper representation of First Class Coatings.

Update:
7 Months later, Eric is still being aggressive while telling tales and using condescending language to demean a potential customer. Sad part is, I intended on hiring him for our corporate office if all went well but the disrespect has gone on way too long. How could a 2:53 second phone call turn into a “businessman” becoming irate rather than inquisitive? You can compare the verbiage used between us. Who is the aggressor here?
People please be cautious of businesses like this. High rating with ooor customer care. I plan on reporting further because there is no reason he should’ve responded in this way. He hasn’t responded to the 2 star reviews in this manner. Please. Learn better communication skills and do not lie to make save face online. I never asked you to come immediately nor did I attempt to inconvenience you. I asked questions and was assaulted and insulted with macro aggressions and irritated projections. I was a novice customer needing their expertise and was denied. I would have never ever reviewed your company had you not been so disrespectful, interruptive, and condescending. I hung up because I was so in shock, saddened and scared at how Eric were speaking to me. We all have bad days but to take it out on a new customer multiple times is abusive. I hope future customers don’t receive the abuse and mistreatment I did. I’m really happy I didn’t go further with first class coatings.

Epoxy Flooring Phoenix is a great choice for anyone in the Phoenix area who is looking for durable and long-lasting flooring options that are customizable and easy to maintain.

They did an absolutely amazing job on my garage floor! My friends Chad and Mike could not believe the before and after pics of the garage and want to have theirs done too!

Their crew were extremely professional and truly cared about the desired outcome for me as a client. Very professional and responsive. Great quality work. Thanks American Epoxy!

We are extremely pleased with Garage Floor Coating. From the sales rep to the installers, everyone was punctual and professional. The floors ended up looking better than we had expected. Highly recommend!

Garage came out perfect. Stacey's crew had to do extensive prep and cleaning to the existing floor so that the epoxy coating can properly adhere.

Maintenance is very little, a few sweeps here and there (thinking of putting a roomba in the garage) but overall really nice floor install.

Pros
Anti-slip additives
Competitively priced.
No major repairs were needed on my existing floor.

As a painting contractor, I referred Desert Coatings to one of my favorite General Contractors for a difficult car-wash epoxy application. If you can imagine the abuse those surfaces get, you can also imagine that if shortcuts were made, we would be seeing failure and have to honor stringent warranty contracts.

On shorter notice, out-of-town and in some difficult conditions, they completed on time for the mechanical installers, and trouble free. My client was very pleased, and that pleases me.

I really do not compare pricing as I believe the value is in the service and quality of product. That is the only reason I can not comment on price. As a contractor myself, I know that folks who shop on price alone... will likely learn their lesson soon enough.

Thanks Justin!