Best Hard Wood Floor Sanding in Phoenix AZ

On another longtime customer's recommendation, we used Arizona Floors for the travertine flooring and granite counter tops for our remodel. Nicole was the designer, and she was EXTREMELY helpful. Communication & availability of staff was excellent. Nicole's skill and knowledge was amazing. She knows her stuff, and it helped in countless ways. She worked closely with the supplier of the granite slabs, taking exact measurements of the slabs themselves and crafting a layout for our kitchen that optimized the stone. That way, we only had to purchase two slabs, instead of three, saving us hundreds of dollars. Installation of both floor & counter top was PERFECT. I used to work for a floor covering company, so my standards and expectations were high, but Arizona Floors did not fail. I highly recommend the company to anyone.

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

Rachel is very down to Earth, honest and professional. Communication was excellent. I had Urban Customs install flooring I'd already purchased. I would have to say the installers on my job were experienced, detail oriented perfectionists. Their work is exceptional. Thank you Alex!

Dan and Mark were excellent. Like most home-improvement projects, ours was not without hiccups. But at every turn, Dan and Mark exhibited expertise and a commitment to do the project right and to our very high standards. They were responsive, attentive, and communicative. The final product--a combination of new herringbone white oak floors and refinished original fir floors--is beautifully done. I would highly recommend them to anyone looking to install or refinish wood floors.

Vinny and his team are hands down the best installers around. It is such a pleasure to be able to work with someone that returns phone calls, prices fair, shows up on time, and does high quality work. Honest people are hard to come by these days and Vinny one of them. My whole experience with Royal Wood Flooring was amazing and I couldn't be happier with the final product!

We had some termite damage on our engineered hardwood floor. I called over a dozen flooring companies and was told they couldn’t help me because I didn’t have any spare planks available for the repair. And no one was willing to try to find a similar product to match. Then I called John. Not only was he incredibly friendly, he told me he thought he could help find a similar product. I sent him a photo of the damage and the next day he had material on order for the repair. He continued to follow up with me throughout the week to let me know the order was on its way and when I could expect the repair. His team arrived on time, made the repair in under an hour, and were so professional. You would never guess this was a “matched” product as it looks nearly identical to the rest of the flooring. Thank you to John and his team!! Highly recommend!

If you need to change your floor don't call anybody else. Daniel at Classic Wood Floor is your guy. Very professional and clean, with a great attention to details. Classic Wood Floor will always be my suggestion to whom needs new floors. Ciao

Billy was very professional and knowledgeable. It was a minor consultation to see what needed to be done to our floors. He not only suggested what needed to be done, but fixed it in a very short time. It looks great.

They were absolutely amazing and went above and beyond my expectations. If you’re looking for a flooring refinishing or installation service, this is the company for you.

We had an appointment with Jordan Darger, he was punctual and professional, spent some extra time explaining everything that was needed for our upcoming project. We look forward to working with them for this project and future projects also.