Best Floors Work in Phoenix AZ

Not as good of a selection as I was hoping for in the store. The person helping me was nice enough but I had to go somewhere else to find what I was looking for.

Just had a great experience with ABS. The carpet looks beautiful. Great selection, good quality, fair prices superior service. They took great care to come to my house, and guide me to the right products for my situation. They delivered what they promised when they promised in a clean and efficient fashion. Fantastic installer . Highly recommend ABS!

One of the better experiences I had when finding remodeling contractors. John was very involved and remarkable commitment to quality service. The rustic floor that I was aiming for, John knocked out of the park. The investment was worth it and makes my whole interior have that high-end feel/look.

Scott and his installers did an amazing job with our bathroom remodel and tile flooring. They were very polite , on time and cleaned up after the job was complete! Would totally recommend Scott and his crew of experienced installers for any remodeling jobs.

easy to work with very quick professional install took roughly a hr they are super friendly

A great company. Very professional and I would highly recommend them to family and friends or anybody looking for a new floor installation.

Heath and Rachel are amazing. Honest, on time, excellent choices in flooring. Fair pricing.and very trust worthy. I highly recommend this company. Thank you for your hard work, and friendly approach to everything.

Mark came out and gave me a very competitive quote. I agreed and we got started. His installer, Daniel, came out and installed the hardwood flooring. He did a very professional and clean job; even working on Sunday to finish the job for me. Daniel made it a priority to come out and do some touch ups after the job was finished. This company has gone above and beyond for me and I will recommend them to everyone! Thanks Guys!

Vinnie and his crew are very professional and knowledgeable with all types of flooring. I flip houses and I use them for all of my projects. I highly recommend them.

AK Brands did an outstanding job in updating our kitchen and master bathroom in our home in Scottsdale. We got gorgeous grey Quartz countertops, stunning subway tiles, and new faucets and tub-and-shower plumbing. We went from worn out mediocrity to premium quality. My wife and I are extremely pleased with both quality and price. Mr. Kasraee went above and beyond to work with us. His team of craftsmen and workers were professional and courteous and did excellent work. We love the look and quality of our updated home. Very much worth the investment. Thank you, AK Brands.

Extremely professional, timely, responsive to questions, and above all else excelled at their craft. Demo and installation was fast and quality was amazing. Highly recommend them.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

Had different typed, which a lot of them don't.