Best Custom Carpet in Phoenix AZ

On another longtime customer's recommendation, we used Arizona Floors for the travertine flooring and granite counter tops for our remodel. Nicole was the designer, and she was EXTREMELY helpful. Communication & availability of staff was excellent. Nicole's skill and knowledge was amazing. She knows her stuff, and it helped in countless ways. She worked closely with the supplier of the granite slabs, taking exact measurements of the slabs themselves and crafting a layout for our kitchen that optimized the stone. That way, we only had to purchase two slabs, instead of three, saving us hundreds of dollars. Installation of both floor & counter top was PERFECT. I used to work for a floor covering company, so my standards and expectations were high, but Arizona Floors did not fail. I highly recommend the company to anyone.

I can’t say enough good things about James, Terry, Chris and this company. They just wrapped a ten-location flooring project for one of our customers in the Phoenix Area and throughout the whole process, they maintained excellent communication in relaying project progress, details and completion photos to us at our offices here in Ohio. They even handled the logistics for us regarding the placement and relocating of the refrigeration trucks needed for perishables to be stored while the restaurant coolers were getting their new floors. They worked with us and our customer to schedule and complete these jobs at a time and in a manner that was the least disruptive to our customer’s business so I would highly recommend them for any flooring job needed and look forward to working with them again in the future.

You will not find a better floor prep contractor anywhere! Rob fixed the issues caused by the previous contractor and was meticulous in preparing the floor perfectly for hard wood installation. He paid attention to every derail with precision and integrity and set the installer up for success. Highly recommend! Don’t hire anybody but Rob!

Had entire house 1300 sqft old tile removed and wood grain tile installed and it looks amazing!

Rachel was terrific to work with. She understood what I needed and provided the best plan for cabinets. In addition, she looked for sales in Waypoint cabinets and passed on the savings to us. Then when she had the old cabinets removed, she donated them to a charity and gave us the receipt for our taxes. Few contractors do these services. She and Heath also stand by their product and do small tweaking (no large issues).

Vinny is the best in the valley for hardwood floor refinishing. I had other companies come bid the job and could tell they only cared about my money. Vinny gave me advice, suggestions and really made me feel like he cared about my floor like it was his own. The end result is gorgeous and we couldn't be happier. Don't use anyone else.

Could not be happier with the work done. Devon is the man. We needed to have our flooring redone after our washing machine broke and flooded our downstairs, and Devon and his crew came in and knocked it out of the park with the work done. His demo team and installer worked long days and even through the weekend to make sure our project was done in a timely manner. I am appreciative of the work provided and for Devon going above and beyond whenever there were going to be a delay in lowes delivering our tile. Thanks Devon! We plan to use you again whenever we decide to remodel our upstairs next!

Ali Karsraee send a skilled team to remove all existing carpet and tile from out recently purchased house. The entire house was retiled. This was a one week long job. The results were outstanding and exactly what we wanted. Ali offered very good advice regarding the project and demonstrated his expertise. We found Ali to be reputable, honest and responsible. We were very fortunate that a friend referred him to us. We would certainly recommend him without reservation for any floor covering project. Lon Miller, MD. Glendale, AZ

Great selection of products. Not only that but they had the same products I looked at other places with much better prices. Great service!

They have done many jobs over the years for me and my family! They are awesome to work with!!

In my opinion the word crooks is the best way to describe them. They reported my initial review to Google which was completely honest and had it removed. This is in violation of the consumer fair review act which I've reported to the FTC.

Too much to list here but ill share a few items. They fraudulently charged me over $3,000 for glue(which during a repair of their original work I discovered they never uses) and refused to return it until I got an attorney involved and complained to the ROC. Then they eventually agreed to return it if I remove my review. Now they're ignoring my requests again for the refund so I have no choice but to pursue legal action.

They've incorrectly installed the floors by using shortcuts which causes the floors to pop up. It's been a nightmare as this is my only home and with each screw up I need to uproot my life.

They also removed a material called gypcrete without my authorization. I was led to believe they would be adding gypcrete to replace it but found out they used a cheaper material without telling me. Gypcrete is required by my HOA and now I'm I'm violation of HOA bylaws and CC&Rs.

They've damaged the common areas to the point my HOA sent me a large bill to clean up their mess.

Briana the project manager just makes excuses and has limited willingness or ability to help. All she does is text and when I try to call immediately hangs up and claims to be on a conference call. Hasn't called back despite trying to speak with her for months.

She ignores anything that you say that she doesn't want to address. I've asked for her supervisors contact and she just ignores the requests. Continuously making mistakes and not following manufacturer guidelines

Also caught her contractor stealing cash from my drawer and unplugging my security camera after realizing he was being recorded.

Wouldn't wish this experience in my worst enemy

Andy is great to work with.

Really professional nice service excellent customer service than you I'm very satisfied

They installed laminate flooring throughout the house. Did an excellent job, showed up when they promised they would, and cleaned up after the work. Everybody was courteous and pleasant to deal with. Great company.

Excellent service. Jordan is da man.

Had different typed, which a lot of them don't.