Best Bathroom Installers in Phoenix AZ

We went here to pick out some tile and get a quote for a backsplash installation for our kitchen. When we arrived the only people inside was a lady and her two kids who appeared to be hired to clean up the store. After ten minutes of waiting for someone to come out and help us, we walked to the back of the store to find the woman working coming from outside in the back of the building. Once the woman did come in, we explained what we were looking for and asked her if she could show us some tiles and give us a quote, Joni had no idea where the color of tiles we wanted were found, she appeared unorganized, confused and uninterested in helping us. She suggested that we email her and she would put together a quote. We emailed her all the information and she did not respond to any of our emails. This place deserves no stars, they are unorganized, unprofessional and have terrible customer service.

I cannot recommend this place enough. The owner is so responsive. He got me a quote and answered all my questions without me having to wait all week for someone to get back to me. He placed my order for tile on a Tuesday and delivered it to my home in Mesa on Thursday! He unloaded everything in my garage for me. I will absolutely be using AK brands for all of my projects and will send my friends and family to him as well. Thank you so much!!

Recently, we worked with A All-Rite through the restoration company that was working on our bathroom. Leading up to the install, things were just a little off. Getting answers my wife wanted took a little more time to get, but she got them. Then we had picked a decorative tile for installation within the normal tile and it felt like they were trying to talk us out of using it because it is tricky to cut glass. My personal feeling is that a professional should be able to cut all tile (glass or otherwise) with no issue, but I may be misunderstanding the difficulty as I don't have experience.

When the install started, things got worse. In working with Michael in the details of the shower tiling, and how it should go up to the ceiling, my wife felt dismissed and ignored to the point of asking me to step in. Once I did, things were corrected and it moved forward.

The men installing the tile spoke VERY little English, so we just had to trust things were going the right direction as we couldn't ask them. It appeared to be going well and the job looked good. We found out however, that the square holes cut around the circular shower handle hardware is causing issues. We can't find pieces that will cover the square holes. I do not know if the restoration company has reached out to them to fix it, but it's a mistake that shouldn't have happened. Speaking to people at every plumbing store we go to, they are perplexed as to why they did it that way. Square holes for round hardware makes no sense. They also did not seal the grout, but I don't know if I should have expected that.

Overall, the job looks good but the process was a pain and has created further issues. It wasn't disastrous and the shower is done how we wanted. That's about the best I can say.