Best Tile Backsplash Installation in Phoenix AZ

David Whitermore of Arizona Floors in Phoenix, just completed a renovation for us and we highly recommend him for any work.
We had granite countertops installed & new faucets. David kept us informed , made sure he was onsite while work being done & completed the project in time for guests to arrive! Great personality made
working withth David a real pleasure!
Jay & Brenda Jones

Alan did an absolutely fantastic job! We really feel lucky to have found him. We had several quotes from a variety of bathroom remodeling professionals. We could tell right away that he knows what he’s doing and made us feel very confident that he would do just what we wanted. He is a perfectionist. That is what you want when doing a bathroom! His quote was absolutely fair. His communication was excellent. His timeline was realistic. He works very clean. Always cleaned up after himself. He was very good about some of the changes we made during the process. In fact what started as only one shower remodel became two. He works with an expert plumber that did excellent work. (Simon’s Plumbing). He also has a fantastic glass guy. (AJL Glass). We are so happy with the work he did we recommend him to anyone. We will be having him back to do our floors In the future. He really is the best choice!!

AK Brands Flooring did an incredible job installing tile in my bathroom. Ali provided pictures and details of tiles for me to select over text. I had an appointment to have the tile I selected installed the same week even. I will be using them again for our next tiling project!

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied most of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a “judgement” was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this “judge”. We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, “DENIED”. There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and blame us for being too particular after they went out of their way to agree to what were just our unreasonable personal preferences, and they will deny what occurred was damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn’t, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don’t expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

?mmmmmmmmmm floors?

From day one during days of Covid, this company made the estimate and the completed job well done with no problems. They were on time and no mess for my family to worry about. Nic is a natural communicator. I had no worries or questions unanswered the day of because his communication was on point!

I picked this vibrant Moroccan cement tile in custom colors which is a service I never knew existed. Either way very excited to receive this and further add to my review but the service I got at Home Solutionz - Scottsdale was 1st class and I’m certain the material I chose is equally as top grade. Have to check out this place the showroom is insane. Classic cars, weird and wonderful floors, tiles from all over.

Got my kitchen and 2 bathrooms redone. Very happy with the guidance and professionalism I was served with by this company

We have used Hernan’s Custom Tile and Stone several times in the past 6 years. We have had tile flooring installed as well as counter-to-ceiling kitchen backsplash, bathroom tile repair, and a floor-to-ceiling layered stone living room wall. All projects are beautifully done. Hernan and his crew are professional, friendly, and pay a great deal of attention to quality detail work. We always call Hernan for our tile and stonework needs.

Mr Oko and his workers are trustworthy men and do such beautiful job. I couldn’t be any more happy with the results. I highly recommend them with no reservations. Plus he gives you a fair price. I had a wonderful experience with Mr. Oko because he is a man of integrity.

Thank you for the exceptional service, it was a pleasure to deal with Home Solutionz - Laveen. I got the best price and by far the best service in town. I visited a few other hardwood flooring dealers before stumbling upon Home Solutionz - Laveen and I am so happy I did. I was extremely well taken care of by the staff. The delivery was on time as well. I highly recommend Home Solutionz - Laveen.

Excellent process; I'm impressed by the quick installation, and the finished look is nice, natural, and easy to maintain. The communication between the Home Solutionz team and us was excellent. They were beneficial throughout the entire process. Thank you so much; you did such an amazing job!

One of the worst companies I've ever worked for. Constant inappropriate behavior. High school drama. Favoritism. Supervisor and managers are disrespectful and do not care about your success as an employee. Training was ridiculous and they do not care. Its a joke how bad training is around the office. Lindsay Anderson(Director) laughs about it. Things weren't going good for the company as a whole. Constant mistakes. Losing money and bad service. That's why the turnover rate is really high.

If I could give a lower rating, I would.

I called for a quote and have been hounded by multiple calls a day, multiple emails a day and even after I decided to go with a different company and TOLD them I picked a different company, the continued to call and email several times a day. Finally when they responded saying “they understand my position” they finally stopped contacting me. Not even an apology. They even had the balls to say if I needed them, I know how to reach them. Id never use them based on my experience just scheduling a dang quote. Ridiculous. Ive had less calls from spam callers.

It was good