Best Lock Replace in Phoenix AZ

I requested a service call to install a brace on a cracked door panel. When the tech arrived he said he didn’t have any braces with him. He said another tech would come out tomorrow but he demanded that I payed a 50% deposit.The next day another tech installed the brace in less than 10 minutes. I asked for an estimate to have the entire door replaced. The tech said one would be emailed to me but I never received itOverall I was satisfied with the work but I felt the price was high for a brace and 10 minutes of work. Having to lose 2 mornings for a 10 minute job was frustrating. Not receiving an estimate as promised is inexcusable.