Best Rental Property in Phoenix AZ

Thank you, Luxury Remodel team for the wonderful job you did on our kitchen remodel project. From the first meeting to the finalized project, everyone was super helpful, friendly, and professional. I would highly recommend them to anyone in the Scottsdale area who is looking for a remodeling contractor.

ATR fixed a few things that I’ve been worried about for months, in an hour! I love that they’re so responsive and reliable. They were here exactly when they said they would be and were super clean and quick. I definitely won’t hesitate to use them again.

Stole my $25,000 and walked off the job. He told me the job would cost me $12,000 then I paid him $25,000 and he demanded another $16,000.00 He is a scam. Stay away from him.

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.