Best Rental Property in Phoenix AZ

Luxury Remodels Company is our family's most trusted contractor that we ever hired. I have hired them multiple times now to work on our investment properties, and never had any complaints. We hired them first time when we moved into our dream home, it was difficult decision to choose proper contractor, as Phoenix has one of the worst networks to find qualified labor. This was the company we hired to do a remodel to the vast majority of the 4600sf home, we had them add a guest room and a workout area for our kids. There were few material items with very long wait times, specifically kitchen and bar appliances took very long time to deliver, while their team worked around items being delayed and handled the process and overall project exceptionally, delivering stunning results. We can't thank them enough. If you in a search for your next contractor give them a chance, definitely worth it.

Very shady general contractor. Ghosted me, left my rehab before completing the project and stole money. Do not use this guy. Save yourself the headache and money!

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.