Best New Builds in Phoenix AZ

Holtzman estimated its team would begin work on our project in May 2022, with a ‘conservative’ estimated completion date of October 2022. (Timeline was important to us because our first child was due in January) did virtually nothing over the first three months; employees visited the site 6 times during that time period. Work did not begin until September 2022, after we expressed concerns to owner and assigned a new superintendent; at that time, owner estimated December completion. It is now mid-January and work is ongoing. We brought our newborn home to a rental and have no idea when we will be able to return to our house.
We went with Holtzman because of their online scheduling/calendar tool. This tool is supposed to allow the client to (1) get a sense of what is happening when, in terms of the overall project timeline and (2) know which tradesmen are coming to the site on which day. It did not deliver on either account, as the calendar is almost never kept up to date or filled out more than a few weeks into the future. As far as the overall project timeline, we asked superintendents and the owner for a project schedule at least 20 times. The most we got (verbally) was a tentative date. As far as knowing when specific tradesmen and inspectors would be there, people would show up when no one was scheduled (including an inspector who needed a $300 check), or, conversely, we would make sure we were available only to have them not show up. The lack of scheduling was not just inconvenient; it had a big impact on the project itself, because no one seemed to be ensuring various jobs were being done in the correct order. Work had to be undone/redone, wasting everyone’s time.
We hired a residential architect to draft detailed plans for the home addition. Plans were signed off on by mechanical, structural, electrical and plumbing engineers, as well as the city of Phoenix, which permitted the project. The Holtzman team had full-size copies of these plans at the site. Various Holtzman employees and subcontractors repeatedly disregarded the plans, creating a cascade of problems. There are too many instances of the plans being ignored to list them all, examples include (1) discarding an electrical panel that was supposed to be relocated and installing the new electrical panel in the wrong place, affecting where the HVAC unit could be installed (2) installing the primary kitchen window 2 inches lower than indicated, jeopardizing ability to install outlets and switches where indicated (3) building master bath ceiling at wrong height (4) ignoring instructions to slope the slab under the new master shower, later requiring the slab to be redone, and so on.
After repeated attempts to work with our first superintendent, Joe Clark, to resolve concerns about lack of progress and poor organization and communication were unsuccessful, we asked Joe to coordinate a meeting with company owner Brandon Holtzman. He misled us, setting a meeting with Brandon for Saturday at the Holtzman offices. After showing up for the meeting, we found out that Brandon was out of town and didn't know about the meeting. Joe showed up late and we questioned him about Brandon’s attendance, Joe started yelling at us to “Get the f-ck out of here (the Holtzman office.)” He then followed us out as we got into our car and continued to stare at us as we left. Brandon was apologetic about the incident and assigned us a new superintendent, but it was still jarring. Under the second superintendent, the team left our property completely unsecured one day: front door unlocked, back door left wide open, side gate left open, keys to home left in construction area, and lockbox left open with correct code displayed. When we expressed our concern, the superintendent blamed us for not living there at the time (despite being strongly encouraged to move out during bulk of the demolition and construction phase) and told us he “never signed up for being the gate keeper.” Our third and current superintendent, Cory, has been one of the only redeeming aspects of working with the company.

Pleased with the affordable services of the Luxury Remodels Company, I will advise them to everyone. They remodeled our new place and transformed our home. Their team fulfilled our request to add additional storage space in every bedroom. They completed the project in a short time, which we appreciate. If you are thinking of renovating your home, contact these experts.

Great experience. Luke worked very well with our team and the contractors, always trying to make sure we had the best outcome at the lowest cost. We actually stuck to our timeline!

Erika and her team remodeled our house in north Scottsdale. She was always on time, offered design input when needed, and managed the project even while I was remote. Her team worked hard, finished in the proper timeline and were within the budget we discussed. What more could you ask for?!! Definitely would recommend and use again!

Look no further, you have found the best of the best! Slade and his team are a dream to work with for a homeowner. He helped my family manage a 3,000sq ft total remodel - 3 bathrooms, kitchen, floor plan changes, etc. He’s not only intelligent, responsive, reliable, professional with high integrity, he’s also just a total blast to work with.

He helped us navigate and problem solve many challenges as they came up during the renovation process. He keeps a clean job site and has total respect for your home. His crew is respectful and always on time. They clean up the job site at the end of each day and are a joy to be around.

We enjoyed our experience so much with Slade and his team, we took the leap of faith to do another renovation with he and his team. That’s saying a lot as renovations are not fun!

I would recommended him to my friends and family 365 days a year! Go for it! You won’t be sorry.

Attaching some before and after photos.

Working with Kris has been one of the best experiences I’ve had. Very friendly and understanding of our situation and was able to make it work out for us! Give him a call if you want amazing service, you won’t regret it!

(Translated by Google) Of all the best, reasonable prices, professionalism, responsibility and good quality..

(Original)
De todos los mejores, precios razonables, profesionalismo, responsabilidad y buena calidad..

We used Republic West Landscapes for our tree trimming needs, we have a very big and come to find out, very dangerous eucalyptus tree that needed to be trimmed. Jake and his team did everything that they said they would and on schedule. We are very happy that we used Republic West Landscapes!

I hired Metro Builders to do regrading of my property.I was so impressed with the quality of work they did. Dan was amazing - he oversaw the entire project and exceeded my expectations. I highly recommend them and would use them in the future for other projects!