Best Equipment Paint in Phoenix AZ
I experienced Pros & Cons:
Pros: Sales guy was nice, worked with me on different options and so did Melanie in the office. She was super responsive and flexible, so the front end of the job went well. And the execution was done with professionalism and quality workmanship. We are pleased with final product.
Cons: The scheduling was frustrating and the online portal was not always up to date. What was quoted as a 1-2 day job took 1.5 weeks. We did not always receive accurate or timely updates on when the next guy was coming (plumbing, electric, counter, drywall, etc). When I voiced my concerns to Jeff the schedule guy stating that he wasn't managing my expectations well, he shared that it wasn't his job to manage my expectations. That was disappointing. I escalated to the service manager who did not get back to me during the process, however after the job was complete I got a call from the owner who listened to my concerns and apologized for not setting/managing my expectations.
Bottom line: At times a frustrating experience, but quality end result.
www.holtzmanhomeimprovement.com
Pros: Sales guy was nice, worked with me on different options and so did Melanie in the office. She was super responsive and flexible, so the front end of the job went well. And the execution was done with professionalism and quality workmanship. We are pleased with final product.
Cons: The scheduling was frustrating and the online portal was not always up to date. What was quoted as a 1-2 day job took 1.5 weeks. We did not always receive accurate or timely updates on when the next guy was coming (plumbing, electric, counter, drywall, etc). When I voiced my concerns to Jeff the schedule guy stating that he wasn't managing my expectations well, he shared that it wasn't his job to manage my expectations. That was disappointing. I escalated to the service manager who did not get back to me during the process, however after the job was complete I got a call from the owner who listened to my concerns and apologized for not setting/managing my expectations.
Bottom line: At times a frustrating experience, but quality end result.
1625 W University Dr UNIT 112, Tempe, AZ 85281