Best Build Designs in Phoenix AZ

I want to caveat this one-star review by saying I am still hoping that Holzman does the right thing and returns our full deposit. When that happens I will gladly increase this rating.

There are a lot of good things about Holtzman and my wife and my experience with them started out very well. We chose Holtzman to remodel our bathroom due to the positive reviews they received on Yelp and Google. We received excellent service from our superintendent and, after choosing a layout and materials, we submitted our deposit so that work could get started. A tentative start date was set about two months out and we were told we’d be contacted soon with more info on the timeframe. A week went by. Then two. Then three. I emailed our superintendent multiple times with no response. I finally tracked down his cell number only to learn that he had quit the company and been told not to contact any of the people he’d been working with. We were concerned about the lack of communication at this point but decided to keep going. Our old superintendent gave us the contact info for someone at Holtzman who would reschedule us and get us a new superintendent. We were rescheduled but we wanted to ask our new superintendent about some details. So we were given his information and we emailed him. No reply. So we called him. No reply. After a month we had not had any communication with this superintendent. Then Holtzman randomly had someone come over to measure for the cabinets, though this had already been done and the guy who was doing it said that “this isn’t really my job”. Finally, we had someone knock on our door at 7am unscheduled and unannounced saying he was there to do the framing. We were all very confused as we still hadn’t spoken to the superintendent and no work had been scheduled. At this point, we lost confidence in the process. We had been left in the dark after the superintendent we liked left. The new one assigned to us was completely non-communicative. And now we had random trades coming over for no reason.

I told Holtzman that we did not want to proceed with them and would like our deposit back. They responded by saying they were going to keep $2,000 of it for salaries and work that had been completed. This confused me to say the least, since all they had done since we put the deposit down was ghost us and send random people to our house. We asked for a breakout of these expenses, which they never provided.

We had every intention of proceeding with Holtzman until the process broke down. We have not received $2,000 of value. No work was done. To the contrary, it has caused considerable wasted time and worry.

I respectfully ask Holtzman to refund our whole deposit so that I can update this review to confirm that you are a fair company who cares about customer satisfaction. Thank you.

Great remodel! Problems came up (they always do in construction) but Bobby responded quickly and professionally. Would recommend!

Great contractor. High quality work.

Great experience. Luke worked very well with our team and the contractors, always trying to make sure we had the best outcome at the lowest cost. We actually stuck to our timeline!

It says a lot about a company when they follow through with everything they said they would do. It might seem like a givin but working with so many builders over the years you learn its not. And when you work with people like Ellen you learn to appreciate it. Hope to work with her again on the next one.

Spicegirl remodeling does great work and attention to details. You can’t go wrong when you use their services.

They did an amazing kitchen for me I highly recommend them and Next they’re doing my bathrooms.

Emily Johnson is such a talented designer! Listens to your wants and needs, then makes your space come alive. An absolute joy to work with!

My new bathrooms are Great! John C. was great to work with!! The whole team was great!

We had our house renovated by Republic West Remodeling and have been very pleased with the results. They were very easy to work with during the entire process. We were nervous going in to such a large renovation job especially with all the horror stories you here from people. We felt very comfortable with them. They had a detailed timeline and other than one of the subcontractors delaying their job, Republic West was on time for a 3 month project. The end results were exactly what we had dreamed up. Kevin was our project manager and he was great to work with. He kept us updated with every aspect of the job and did great work. We would definitely recommend Republic West.

A cheat and an embezzler. Cheated us of 14000 dollars.Took money, never did work.

WeBuildPHX built our home which we are absolutely in love with! The house has so many extras that we discovered after moving in. The builders anticipated the needs and wants that a future home owner might have and it truly feels like this home was built with us in mind. We are so fortunate to have found it and gotten it off the market before someone else did. Bryan and Dustin have been amazing to work with while purchasing the home, walk throughs, and even checking in to make sure we have what we need, sending over quotes for the blinds, recommending companies and restaurants in the area, etc. if you are looking for a new home or remodel, you are in good hands with WeBuildPHX.