Best Kitchen Remodeling Bathroom in Phoenix AZ

They did the job well and I was fully satisfied. There were some pieces of wall panels that were damaged that they will replace. Thank you management for responding back.

They did an amazing kitchen for me I highly recommend them and Next they’re doing my bathrooms.

They do such amazing work! My shower head broke several months after install and they came over no problem and replaced it!

We initially hired DRC to complete some plans for an extensive renovation to our Scottsdale home. Dale made representations about their ability to do architectural plans, engineering calculations and also complete the construction. We should have read the signs early, he was an hour late to the initial meeting and then, during the next 9 months it took to get the plans finished, there were lots of mistakes and omissions. It felt like I was marking homework from a pre-schooler. Every time the next set of plans were provided there were omissions, mistakes and forgotten items we had spoken about at previous meetings where I had kept notes.
Dale never turned up with any notes, never took any notes and rarely remembered anything we spoke about. His attention to detail is lacking and his pricing is ridiculous. He wanted $27k for a portable potty rental and $8k for a new hot water heater!
The initial budget was $650k and this was confirmed to be still on track at a meeting in May (8 months in) where we requested an update as to when the plans would be finished and when we could get a bid. We finally got a partial bid in August after putting pressure on him, the bid came back at just under $1.3M (admittedly there were some optional additions included that would have reduced the price by circa $150k if removed) however the bid was still $500k over all of his estimates. We now have a set of plans that we paid $12.5k for that are useless as most of the items we designed were based on the pricing advice of Dale coming in at circa $650k. They will have to be re-done by a real builder. DRC pretends to be a one-stop-shop with all trades on staff, however, they work out of their house and rely upon outside trades to do all the work.

It seems like DRC are a “mom and pop” outfit that are playing outside their lane. They need to keep putting up garden sheds and leave the real building to professionals. Do yourself a favour, KEEP LOOKING!

We have had Qualtire Plumbing do both residential and commercial work for us. They have always been timely, a good value and always providing great customer service. We have recommended several times and have the same feedback each time.

Always great

A basic professional that is knowledgeable, expert and also terrific to work with! Remodeling a cooking area is such a huge bargain that we put it off for quite time. The planning was really extensive. We had a terrific exchange of suggestions to ultimately develop the style and products we wanted and the end result shows it. We have a kitchen area remodel that is perfect for our household and also way of living.

(Translated by Google) Excellent attention and dedication, we are delighted with the result of their work. 100 percent recommended

(Original)
Excelente atención y dedicación, quedamos encantados con el resultado de su trabajo. 100 por ciento recomendados

Using a general contractor like Innovative Custom Contractors is a great experience! Not only are they professional and transparent with pricing and communication, they can help with any remodel project, remediation needs; they can even help you with a new or remodeled pool! One stop shopping for these services makes life so much easier!

Keith is a straight forward, honest contractor which is hard to find these days. Will recommend him to anyone that asks.

Just called the Phoenix phone number posted on their web site from my landline. No answer, not even a voice mail. Dropped call.

Amazing builder and gc top quality product highly reccomend

The agreed to 3 appointment times. Didn't show up or call. They aren't reliable!

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.