Best Whole Bathroom Remodeling in Phoenix AZ

Went a couple weeks ago on a busy Saturday and connected with Tim. He was super helpful at first. He had a couple appointments so we returned after a few hours and it's like he didn't remember the hour long conversation we had previously that same day. Oh well it was busy. He said he would email me some info later that day and come by our house to measure on Monday. No email and come Monday no Tim. I called to ask if he was stopping by to measure and he clearly had no idea who I was or recollection he was supposed to stop by. To his credit he did make it by the house that day and was apologetic. I understand he is busy and apparently has a lot of clients, I'm not expecting to be moved to the front of the line but expecting him to make commitments that he is able to follow through with and not over promise service he can't deliver. After measuring he said he would email me the next day with estimates. I double checked on the day because based on the few days of communication with him this seemed unlikely to happen that quickly. 2 weeks later and I have still not received any sort of follow up email, phone call, etc. Super disappointed based on the other positive reviews I've seen. I would just ask that if one sales person is so overloaded with customers they can't keep up they connect you with someone that can. Would not waste time at what appears to be a churn and burn operation.

NICE GUY AND A GOOD CONTRACTOR FOR A NEW BUILDING BUILT

Amazing builder and gc top quality product highly reccomend

Ed and Greg @ “The Remodeling Firm”, are awesome. Every time I go there, they are full of knowledge, conversation and great ideas. I really appreciate them.
I WOULD RECOMMEND