Best Project Analysis in Phoenix AZ

Upon a bathroom remodel we wished done, we called Legacy Design. At first the lady Beth was very helpful. Going through ways to save but knew what we wanted. Our job was not big at all just a simple shower remodel to a walk in for an older woman who needed it.

We set up the appointment. My schedule is very tight and my time like anybodies is very valuable. Well they pretty much completely did not show. The next day Beth apologized and took requirements for the remodel and said she would call me back with an estimate as making it out that day would be impossible with such a busy day she can't even make up for missing out on an scheduled appointment but I still gave them the benefit of the doubt.

She called back but this time her tone was different. She was not as cheery as before and sounded like she was making excuses for us to not want to take the job or a reason. by giving an outragous estimate nearly 3x the amount that other experienced contractors were offering for the bid and a reason for her guys not to make an actual appointment to give us a real estimate.. I asked her to send me the estimate via email and said she would get it to me and I would have called her back after I reviewed it. Never received the email nor follow up call.

Even though our job was small, they all start somewhere and referrals, word of mouth, go along way in adding business. I can not recommend this business as its product may be amazing as I am sure it is, but its service is disappointing.

Driver out here endangering our lives with their huge trucks. What a-holes!