Best Permit Service in Phoenix AZ

The Legacy team was fantastic! We worked with Legacy through various remodels over the last 24 months. COVID hit in the middle of construction and they continued to be reliable, professional, careful and excellent. We worked with several different team members and they are all really great. We are happy with our projects - excellent communication, quality product. I know how hard it is to find great and reliable contractors, I wanted to share it with everyone that Legacy was terrific. Highly recommend.

Working with Bobby and his team on our guest house conversion was a pleasure. Bobby is a very talented architect/designer. His overall design from the initial rendering to the final build out was outstanding! The fact that Atelier507 provides full project integration -- from design to full contractor services and project management -- made the process efficient and convenient. Bobby listened to what we wanted, was receptive to feedback, and the project was on time and done within our agreed upon budget. His team was professional, reliable, extremely hardworking, and kept the workspace tidy throughout the duration of the project, which we very much appreciated. We definitely would recommend Atelier507 to anyone needing a talented architect or considering a remodel/renovation project.

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.