Best Master Bath in Phoenix AZ

Mike was our project manager, very professional and responsive. Our custom tile shower came out amazing! I would definitely use this company again.

It says a lot about a company when they follow through with everything they said they would do. It might seem like a givin but working with so many builders over the years you learn its not. And when you work with people like Ellen you learn to appreciate it. Hope to work with her again on the next one.

My wife and I are extremely happy with how everything turned out! We had a entire bathroom remodeled, part of our kitchen updated, and had tile installed in majority of our home. I can’t say enough good things about Phoenix Home Remodeling, they communicated well, met all deadlines, and worked around our schedule.

Great job remodeling my shower. Does other remodeling as well. Pleasant to work with.

We contracted with Shower and Bath in May of 2019 to remodel our kitchen. Lon did a terrific job of designing the project. High quality staff that arrived on time, re-model workmanship (for the most part) was very good. Only one issue...the finish on the cabinets which are white, started turning yellow within 18 months. The finish in several areas needed to be repainted which I have done myself with extra paint left with us after completion of the job. More work needs to be done. At this point, we are talking about having them completely refinished only after 32 months. Sad.

Literally, my favorite hardware store ever, the people in here are so friendly and helpful and will even carry stuff to your car for you without asking. Joe has helped me figure out what I need for my house more times than I can count.

Asher was very helpful. He was honest about what he could and could not do. The things he was able to fix were done correctly with attention to detail.

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.