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Very, very impressed by TWD's commitment to customer service!
TWD was hired in 2011 by Pulte Homes to paint the exterior & touch up the interior of many homes in my neighborhood (WestWing Mountain in far N. Peoria) after some issues with water seepage were found around windows and a major re-stuccoing was required. They did excellent work and were always friendly, prompt and respectful. But that is not what led me to post this review.
In September of 2014, almost 3 years after their work was finished, I found myself in a bit of a jam. I needed to do some minor touch ups to my interior walls, and unfortunately the paint can they'd originally left me for this purpose upon completing their work in 2011 had been accidentally discarded. I remembered TWD had left me a note with some specifics about the paint they used, but unfortunately HD, Lowes & Sherwin-Williams weren't able to make sense of it. So I called Pulte directly, and they looked up my address and gave me the specs for the paint color they had listed as the standard paint color for my home. After having Home Depot mix up a batch, it was clear that my home had a custom paint job, as the shade Pulte gave me was very noticeably lighter.
On a whim, I called TWD and was put in touch with Kevin, who could not have been kinder or more helpful. After doing some research, he told me of a infrequently used color choice Pulte may have used on my house, and told me he would call back and let me know if he could get me some details on it. When he called back, not only did he give me the paint name & information (which Pulte themselves could not provide), to my surprise he insisted that he would have a quart of it mixed up for me and have someone drop it off at my door the very next day, free of charge. Needless to say, he followed through with this, and the paint matched perfectly. When I told him how impressed I was that he went so above and beyond (I had really just wanted the paint info so I could go buy it myself), he told me that's just the way they like to do business and he sounded genuinely happy that he was able to help.
Without hesitation, I recommend TWD for your drywall & painting needs. Not only do they do great work, where else are you going to find a company that would go out of their way to proactively deliver a free can of paint to a house out on the far edge of town 3 years after a job is done, just to make a boneheaded homeowner like me happy?
www.twdaz.com
TWD was hired in 2011 by Pulte Homes to paint the exterior & touch up the interior of many homes in my neighborhood (WestWing Mountain in far N. Peoria) after some issues with water seepage were found around windows and a major re-stuccoing was required. They did excellent work and were always friendly, prompt and respectful. But that is not what led me to post this review.
In September of 2014, almost 3 years after their work was finished, I found myself in a bit of a jam. I needed to do some minor touch ups to my interior walls, and unfortunately the paint can they'd originally left me for this purpose upon completing their work in 2011 had been accidentally discarded. I remembered TWD had left me a note with some specifics about the paint they used, but unfortunately HD, Lowes & Sherwin-Williams weren't able to make sense of it. So I called Pulte directly, and they looked up my address and gave me the specs for the paint color they had listed as the standard paint color for my home. After having Home Depot mix up a batch, it was clear that my home had a custom paint job, as the shade Pulte gave me was very noticeably lighter.
On a whim, I called TWD and was put in touch with Kevin, who could not have been kinder or more helpful. After doing some research, he told me of a infrequently used color choice Pulte may have used on my house, and told me he would call back and let me know if he could get me some details on it. When he called back, not only did he give me the paint name & information (which Pulte themselves could not provide), to my surprise he insisted that he would have a quart of it mixed up for me and have someone drop it off at my door the very next day, free of charge. Needless to say, he followed through with this, and the paint matched perfectly. When I told him how impressed I was that he went so above and beyond (I had really just wanted the paint info so I could go buy it myself), he told me that's just the way they like to do business and he sounded genuinely happy that he was able to help.
Without hesitation, I recommend TWD for your drywall & painting needs. Not only do they do great work, where else are you going to find a company that would go out of their way to proactively deliver a free can of paint to a house out on the far edge of town 3 years after a job is done, just to make a boneheaded homeowner like me happy?
2400 W Union Hills Dr Suite 110, Phoenix, AZ 85027