Best Water Closet in Phoenix AZ

I had a Sales Consultant provide a quote on a small stucco job on January 18th. The consultant was nearly 2 hours late past HIS stated arrival time for the appointment. Upon reviewing the quote, it was nearly $700 more than the next “highest” bid. Needless to say, I did not go with TWD, as they obviously do not value the customer’s time or input. *Update* The owners are claiming to have time stamped photos. I have phone logs, showing the estimator didn’t arrive until nearly 2 hours after his stated arrival time. I got a phone call at 10:31 AM, saying he was on his was way (but didn’t actually arrive for nearly another 40 minutes as he “had to stop by the office”), so how is it possible for them to have time stamped photos of my house at 10:35?

Great builder and very responsive. I will recommend Jesus ? percent at anything you need done.

The Legacy team was fantastic! We worked with Legacy through various remodels over the last 24 months. COVID hit in the middle of construction and they continued to be reliable, professional, careful and excellent. We worked with several different team members and they are all really great. We are happy with our projects - excellent communication, quality product. I know how hard it is to find great and reliable contractors, I wanted to share it with everyone that Legacy was terrific. Highly recommend.

They do such amazing work! My shower head broke several months after install and they came over no problem and replaced it!

This company was terrible! - they sent out a representative to our home - we spent two hours discussing the details of putting in French doors with a fairly young yet informative young man. I get a phone call the very next day and put on a speaker, and this man identifies himself as the Sales Manager and interrogates me with questions regarding the project, then proceeds to share their operational problems and to let us know their employee quit and they can't honor our project that we all know the price can't be beat. Of course I was puzzled and feeling pretty upset by this point. The comments went back and forth and things got a little heated. I requested to speak to the owner. Then the owner calls my husband and get's into a heated discussion regarding ethics. In all our years - we have never had a company treat us rudely and unprofessionally such as this.