Best Reputable Plumbing Service in Phoenix AZ
Bathroom Remodeling
I am writing this review to warn others about Holtzman Home Improvement.
Project scope: Remodel of master bathroom, replacement of toilet and medicine cabinet in guest bath, new flooring and baseboards with replacement of closet doors in two bedrooms, and removal of window in laundry room.
Start/Completion Date: The contract was signed in May 2020. They were not able to start the project until early August 2020. According to our contract, the completion date was scheduled for mid-September 2020. The final completion date was January 18, 2021.
Quality of work: The quality of work is excellent. All of the workers did a great job.
Selection of materials: Grace did a wonderful job helping us pick out the materials to complete our job. She was responsive to emails and calls.
Communication: Holtzman Home Improvement uses a customer portal to view your bill, look at and confirm your material selections, make payments, and view the calendar to see when work is supposed to take place at your home. There were numerous days when workers were scheduled to come to the house and no one showed up. There were no phone calls or texts to let me know they were not coming or when they might be rescheduled for.
Salesperson: Our salesperson, Lee, was great. He came to our home and put on a presentation of what our bathroom would look like after the remodel. He was very charismatic and definitely sold us on using this company.
Project manager: Our project manager was Daniel. He was here the very first day that work began for demolition. After that, he only came to the house after I requested that he make a visit. He never showed up to just check on the work and make sure it was coming along well. At the end of the project, there was no final walk-thru scheduled. I tried to call Daniel and several times his phone voicemail was full and couldn’t take anymore messages. There were a few small items that we were told would be taken care of and they were not.
The owner: The owner is difficult at best. There were numerous times that we wanted to fire this company and at one point almost did.
Overall: Holtzman Home Improvement is not a company I would recommend. I would have liked to have had more communication about what was going on and when workers would be coming to the house. The work that was completed was done well, but there were many problems with the cabinets, both with ordering and with production, which is why our job took so long to complete.
www.holtzmanhomeimprovement.com
Project scope: Remodel of master bathroom, replacement of toilet and medicine cabinet in guest bath, new flooring and baseboards with replacement of closet doors in two bedrooms, and removal of window in laundry room.
Start/Completion Date: The contract was signed in May 2020. They were not able to start the project until early August 2020. According to our contract, the completion date was scheduled for mid-September 2020. The final completion date was January 18, 2021.
Quality of work: The quality of work is excellent. All of the workers did a great job.
Selection of materials: Grace did a wonderful job helping us pick out the materials to complete our job. She was responsive to emails and calls.
Communication: Holtzman Home Improvement uses a customer portal to view your bill, look at and confirm your material selections, make payments, and view the calendar to see when work is supposed to take place at your home. There were numerous days when workers were scheduled to come to the house and no one showed up. There were no phone calls or texts to let me know they were not coming or when they might be rescheduled for.
Salesperson: Our salesperson, Lee, was great. He came to our home and put on a presentation of what our bathroom would look like after the remodel. He was very charismatic and definitely sold us on using this company.
Project manager: Our project manager was Daniel. He was here the very first day that work began for demolition. After that, he only came to the house after I requested that he make a visit. He never showed up to just check on the work and make sure it was coming along well. At the end of the project, there was no final walk-thru scheduled. I tried to call Daniel and several times his phone voicemail was full and couldn’t take anymore messages. There were a few small items that we were told would be taken care of and they were not.
The owner: The owner is difficult at best. There were numerous times that we wanted to fire this company and at one point almost did.
Overall: Holtzman Home Improvement is not a company I would recommend. I would have liked to have had more communication about what was going on and when workers would be coming to the house. The work that was completed was done well, but there were many problems with the cabinets, both with ordering and with production, which is why our job took so long to complete.
1625 W University Dr UNIT 112, Tempe, AZ 85281
Bathroom Remodeling
We had a kitchen remodel in our Gilbert home and we’re so happy with how it turned out. Phoenix Home Remodeling had great communication, easy to work with and the remodel turned out beautiful.
I know how home renovations can be iffy but they were very professional and great at answering our questions and explaining next steps. thank you for the best kitchen remodel!
phxhomeremodeling.com
I know how home renovations can be iffy but they were very professional and great at answering our questions and explaining next steps. thank you for the best kitchen remodel!
Phoenix, AZ