Best Painting Finishes in Phoenix AZ

TWD has worked on my home and I'm convinced there's nothing they can't handle. All of their employees have been great, particularly Maria. Maria goes above and beyond, works with a smile and genuinely aims to please. She works neatly and conscientiously, and never complains.

It's my honest opinion that this company should not hold a contractors license. Everything that could go wrong with our job did. They took our money and did not order materials for us like they said they were going to do. They underestimated the job to get us to sign the contract and then came back for job change orders throughout the construction. This is after we explained to the project consultant exactly what we wanted at the start of the process. We endured months of lies and lip service and are now dealing with the Registrar of Contractors and had to hire an attorney to help us fix their (Legacy's) many wrongs. I would not recommend this company to anyone! They will steal your money and A LOT of your time!! What was supposed to be a 3 month job is now nearing 1 year! Please look elsewhere for a contractor!

I will start off by stating that Ernesto is a very nice person and pleasant to work with. I hired him to handle the design for my restaurant and the complete project was a mess and huge waste of money.

Here is some things that went wrong:

He ordered a new lighting for my place but overlooked the fact that my restauarnt uses 220volt and the lighting he purchased was 120volt. I had to incur the additional cost to have the contractors reduce the voltage and rewire etc.

The color of the paint he selected for the walls was horrendous. I had my concerns when he presented it to me but he assured me he is an expert and that it will look great. As soon as it was done, I had customers tell me that they disliked it. We have since repainted the entire place ourselves.

My walls used to have tile that went up about 4ft to protect the walls from chairs rubbing against it. He removed that tile and simply painted the walls. Within 3 months the walls were completely damaged and scuffed up that they had to be repainted.

The out door furniture he selected (Chairs) were made of some sort of plastic mesh that basically melted from the heat and broke so all of those had to be replaced within a yr.

The TV mounts he selected did not work out at all and had to be replaced at my cost.

The bench seating he selected (Cloth) was basically black from people resting their hands on it while in line so now I have to replace the booth seating or reupholster it. I would think he would have selected something a bit more durable.

The lighting he selected did not accomplish the goal of brightening up the place and looks tacky. Many of our customers have stated they dislike it and we are now planning on changing it all out to track lighting.

The large round table he had built for us has completed been damaged from normal use due to poor design. Much of it has to be repaired.

We had high hopes when we hired him but were extremely dissappointed with the results. Not only did it look bad, but all the material and design was not designed for commercial use. Just 2 yrs later, we are having to completely replace and redesign virtually EVERYTHING we paid him to do.

In my opinion, Ernesto is better suited for residential design and not commercial. He made no effort to correct the issues. Once he was paid, I never heard from him again. Also, you'll notice he never used our restaurant in his portfolio. I guess even he recognizes that it was poorly done and not worth displaying on his site.

In hindsight, I wish we never would have hired him and that we would have done all the things he did ourselves. We would have saved over 30K dollars and ended up with a much better result.