Best Custom Finishes in Phoenix AZ

Everything well organized. Each step of the way, they were efficient and cleaned up after themselves. It was a painless process and great job. Thanks!

I used Avonti to build and install a custom cultured marble shower a couple years back. When everyone else told me they couldn't do custom work I learned of Avanti. They were recommended to me by my step dad who is a certified plumber and pipe welder. I was intriged by his recommendation because he is extremely picky. He is a skilled tradesman and has worked alongside and for many such companies. He rarely has much good to say about such companies, but he raved about Avanti. After having them install my shower I can see why. The shower still looks as good as the day they installed and it is the envy of everyone who sees it. Their work speaks for itself. They made my custom dream a reality and were pleasent to do business with. As a business owner myself I was impressed. I recommend them and plan to use them again in the future.

In this long review I want to give you an idea of what we went through. Our remodeling project consisted of a new kitchen, new master bathroom and new entertainment center in the Arizona Room. Based on the significant dollar investment, our expectation was high level of quality in materials and labor, and meeting schedule commitments. Legacy Design Build Remodeling overall met these expectations.
They accomplished this by following their advertised process which consisted of.
(1) Project Analysis which was to really understand what we wanted to accomplish and discuss what that means to us in time and cost. They explain their process and we met the key people that would be involved in managing the project. This initial step really helped us understand the full scope of work and funding that our wants created.
(2) Pre-Build and Permitting Phase was our most enjoyable because this was the design phase of the project. We were fortunate to work with Jeremy, who had particularly good design ideas. He spent as much time as we needed until we had acceptable drawings. As part of this phase, we decided to use the vendors that they recommended. It turned out to be the right decision. We selected all the cabinets from Solid Cabinetry which is a Phoenix based cabinet manufacturer. What we got was high quality custom level cabinets at a production manufacturer price. We were able to go to the manufacturing site and select what we specifically wanted in style and color. Next we went to ProSource to select our tiles, trims. We worked with Katie who is a fabulous designer. From there we went to Hughes Supply where we had a great selection of plumbing fixtures, cabinet handles, etc. We worked with Kare, a great designer and extremely knowledgeable about pluming products. We then went to Arizona Fireplace to select our new fireplace. We got exactly what we wanted.
Finally, we went to The Yard to select our countertops. What a superb selection they had at very reasonable costs. This was 3 days of enjoyable shopping, learning about different styles, functionality and product quality.
(3) Building is the demolition and construction phase. In this phase they assigned a Project Superintendent who, on a daily basis, managed and coordinated the construction schedule, workforce and oversaw work quality. If you are familiar with construction projects, you know that nothing goes totally as planned. So we had our share of minor delays, missing materials and redoes and some frustrations. The great news is Craig, our Super, handled everything, kept us informed and at the end we had what we had originally deigned for and wanted. While the management team was first class, you don’t get quality deliverables if the hands-on works aren’t good. Well Legacy has the finest Master Carpenters, Cabinet and Iron works people I have ever met. Floyd, our Master Carpenter, who installed our cabinets and did other trim work treated this project like he was doing his own home and his wife was looking over his shoulder. He checked, measured, touched up every cabinet, cabinet door and door handle until it was 100% perfect. We were satisfied with the quality a lot sooner than Floyd.
(4) Closeout is the final walkthrough which went quickly and easily. The main reason is that Ritch, Production Manager had everything 100% complete. This included the Punch List (of only 5 minor items), the financial reconciliation and a completely clean, painted and polished areas that was the construction site.
Now we are enjoying our remodeled home knowing that we have a 2 years warranty for anything. You just can’t go wrong with a company that ensures quality of workmanship and products throughout their process which includes the vendors and subcontractors.

This company referred us to a contractor who was married to one of the workers and didn't tell us. They redid much of the tile and trim multiple times, still a fail on all counts. They couldn't lay tile straight or even height, and cut the Schluter wrong multiple times, and forgot to glue the trap under the shower which would have resulted in flooding under the floor and the wall to fall out. We were out thousands and thousands of dollars before we fired them and finally got a new contractor to finish the job. If you want basic, track-home, contractor-grade performance, this is your place.

Update: This outfit advertises they are a remodeler, but turns out they do not do any remodeling, so we don't know why that is in their name, but instead just told us the contractor to use, and in bad faith failed to reveal the marriage connection, so that one can apparently get caught up on their delinquent divorce support payments. No such list was otherwise provided. The only thing provided were some floor tile and some Belmont cabinets, which were measured wrong, had wrong leg/support hardware, and missed a kickplate. We were told the tile is hard if not impossible to scratch, which turned out to be 100% wrong. The extra tile supplied was due to the other tile plus 10% overage all used up since it was all cut wrong. The job was not completed in time as we did not get the materials in time and we did not send any completed remodeling photos, despite the claims noted herein.

Super duper rude
Which is a real shame, I would have happily bought a ton of cabinets.
I’ll go somewhere else and pay more if I have to. Im not doing business with folks who can’t be nice or at last act somewhat professional.
RUDE

I had seen a home Ernesto had done and thought it was terrific. The house conveyed the feeling I desired to achieve with mine. He provided me with several options for layouts for my new home and more importantly, explained why he thought what would work best. He was very helpful in scale, in selecting fabrics and furniture, and paint colors. He was right every time. The trades he used were also excellent-the quality was impressive and they were reasonably priced. I was happy with everything. I would recommend Ernesto without hesitation, and would use him again when I need a designer. He cares about you as a person, and what you are trying to achieve so that you are comfortable in your home. He is fun to work with, and I think he is incredibly qualified. He deserves all of the accolades he is presently getting.

I did not feel like I was a priority since my kitchen was small. It was my fear about going to a cabinet store. After the kitchen was measured and a quote was submitted I was ready to pay after a small change. My kitchen had been stripped down when measured so they knew I needed to get work done asap. Communication was done by email. I responded quickly but cabinets by design were slow in responding. I felt like they only wanted to work with the wealthy not a middle class person.