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I can’t say enough wonderful things about Phoenix Home Remodeling! I love my new bathroom. The whole team is incredibly professional, and each person on it excels in their area of expertise. Jeremy has established a wonderful system and provides so much valuable information and I love the software system he uses. I always felt well-informed, and my questions and requests were responded to quickly. Jason, the Designer, took my few ideas and came up with a design that was both beautiful and highly functional. The guys who did the work – Ben, Mark, Garin and all of the others - worked so hard, their work was perfection, and before they left every day, the area was clean and organized. I’ve heard of people so tired of having workers in their house and problems associated with remodels, but these guys were so great, professional and the whole process was so easy and went so fast! Thank you, Phoenix Home Remodeling!

Our project was enclosing a small lanai and adding a 17’ x 40’ Workshop. Their bid (I obtained 4) was very competitive and we enjoyed working with Bret. He was always on top of everything pertaining to our project and was quick to respond whenever we had questions. The workmanship was first class and we plan to hire them for future home improvements. Thank You.

You don't EVER want to do business with these people. From integrity and honesty in the contracting and change order process (FAIL); to the scheduling and actually producing people to do work on schedule (Massive FAIL); to actually producing the schedule that they promise in their advertising but never produced until I complained about it, and then never came close to meeting (FAIL); to simple competence in translating their promises into drawings and contract language (FAIL), to the ability to perform the work with anything that looked like pride of workmanship, attention to detail, or even minimal competence (Massive FAIL as evidenced by the plumber who installed shower heads at a height lower than my head, and a bathtub that is leaking on and probably *under* our floor right now); to the price gouging for change orders to do what they promised to do in the first place (we said we would remove that soffit, but if you want that to look like it was done right and not leave a big scar across your ceiling, that will be a change order and more money -- another FAIL); to the screwed up master bathroom that left me paying for an entire slab of very expensive Azul Bahia granite from which we got a single lavatory countertop, and cabinets with a Frankenstein patch (big FAIL); to the claim that we would save money by purchasing through RWR at contractor's prices (another FAIL -- it took me one email to Spencer's Appliances to get the kitchen appliances for less money than RWR offered, and a couple of emails to Papagno's to discover that we were being gouged on the granite countertops); to the lack of respect for my property (including drywall mud inside a brand new thermostat for a brand-new $20,000 air conditioning system, damage to a glass pest border even after I warned them of the risk and offered to have it removed and replaced after their work was done -- no need for that, they said, and then ruined it with sloppy stucco work on the side of the house and breaking the glass under the front door); the list goes on and on. The substandard work was only corrected if and when I caught it and complained about it -- for just one example, they installed a medicine cabinet and broke the glass during the install. They turned the house over to me with the medicine cabinet broken, and didn't say a word about it. That's the way they operated and dealt with me from start to finish. When we have recovered from this experience, I'm going to have to hire another company to come back and fix the master bathroom so that we get plumbing that doesn't leak, and a room that actually looks like what we wanted. We didn't get that from these people. You don't EVER want to do business with Republic West Remodeling.

We worked with Lux in 2018 and had a horrible experience with our bathroom renovation. We found them to be arrogant and pushy, without the expertise to help our project turn out well. They used a sealant on the marble floor that turned the marble darker, and mixed up the grout color on the floor/wall. It seemed like they were more concerned with getting our project done quickly than anything else. While I appreciated the organized, assembly-line approach from an efficiency perspective, it was not the type of remodeling service we were expecting and we did not like the way the project was turning out. We lost 15K when it was all said and done, and then had to start the whole project over with another contractor! It seems as if some of the team has changed since that time, but my husband and I would definitely not recommend!!