Best House Financing in Phoenix AZ

Install took place a month after they estimated which we were fine with given the backlog from all the orders. However, one of the windows cracked within the first month after it was installed. We called to request the window to be replaced. They went ahead and ordered and said over the phone that it would take 4-6 weeks. I called at week 12 to request an update and they said they would call me right back and that the glass was in the warehouse. No call back. Called again 3 days later and they are now telling me they are waiting on a piece and it says it will be here by the end of next week.

I do not recommend Window World of Phoenix. The lack of communication and responsiveness is not acceptable.