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I have to replace the under-cabinet microwave with a range hood to better vent out the kitchen air. When I requested the quote, there are only few responses, and one is not available (booked out till September), one is out of service area, the only positive feedback is Response Crew.
Kelly arrived early before the scheduled time, and tried his best to do the job. However, the scope of the project given to him was not completely the way I mentioned in my quote. I stated that after installing the range hood there are back splash tiles need to be patched up, Kelly was not aware of this, and said they do not provide tile service. I wish they had made that clear.
Also, because the weight and location of the 2 machines, the job usually requires 2 persons to better proceed. I hope the company will consider to equip the technicians with jacks or other appropriate tools to handle the job in the future. In any case, I helped Kelly to finish the job as much as I can with limited supplies from Lowe's (the duct pipes are not flexible, so Kelly needed to do some improvise).
Overall, for the time and cost spent on this project, we are good with the end result.
www.responsecrew.com
Kelly arrived early before the scheduled time, and tried his best to do the job. However, the scope of the project given to him was not completely the way I mentioned in my quote. I stated that after installing the range hood there are back splash tiles need to be patched up, Kelly was not aware of this, and said they do not provide tile service. I wish they had made that clear.
Also, because the weight and location of the 2 machines, the job usually requires 2 persons to better proceed. I hope the company will consider to equip the technicians with jacks or other appropriate tools to handle the job in the future. In any case, I helped Kelly to finish the job as much as I can with limited supplies from Lowe's (the duct pipes are not flexible, so Kelly needed to do some improvise).
Overall, for the time and cost spent on this project, we are good with the end result.
8502 East Vía de Ventura Unit 140, Scottsdale, AZ 85258